Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified December 06, 2021

The claim was approved instantly but have yet to receive payment (2+ weeks already)

The claim was approved instantly, but have yet to receive payment (2+ weeks already)

Insurer: Trupanion Canada

By:

Useful
Verified December 06, 2021

Invoices get taken care of immediately.

Invoices get taken care of immediately. Direct deposited is great. Peace of mind having this plan.

Insurer: Trupanion

By:

Useful
Verified December 06, 2021

Process was easy and payment was swift.

Process was easy and payment was swift.

Insurer: Trupanion

By:

Useful
Verified December 06, 2021

Very quick claim settlement!

Very quick claim settlement! Excellent communication.

Insurer: Trupanion

By:

Useful
Verified December 05, 2021

Very easy to submit and cheque was received quickly.

Very easy to submit and cheque was received quickly. Will recommend to friends

Insurer: Trupanion Canada

By:

Useful
Verified December 05, 2021

I sent an email with claim firm and invoice and I received an email the next day and within a couple of days I received money in my bank account.

I sent an email with claim firm and invoice and I received an email the next day and within a couple of days I received money in my bank account. Thanks!

Insurer: Trupanion

By:

Useful
Verified December 05, 2021

It took less than a week for Trupanion to reimburse me for a bill.

It took less than a week for Trupanion to reimburse me for a bill.

Insurer: Trupanion

By:

Useful
Verified December 04, 2021

Always easy to file and claim and payments are prompt.

Always easy to file and claim and payments are prompt..

Insurer: Trupanion

By:

Useful
Verified December 04, 2021

friendly easy to work with very flexible in payment options and deductibles.

friendly, easy to work with, very flexible in payment options and deductibles. Very easy claims and payment transactions.

Insurer: Trupanion

By:

Useful
Verified December 03, 2021

Claim processed quickly very happy!

Claim processed quickly, very happy!

Insurer: Trupanion Canada

By:

Useful

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