Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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easy - no hassle!
easy - no hassle!
Insurer: Trupanion Canada
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The process for submitting is quick and easy and Trupanion's updates and responses are quick and timely.
The process for submitting is quick and easy and Trupanion's updates and responses are quick and timely.
Insurer: Trupanion Canada
By:
Always a pleasure to have Trupanion.
Always a pleasure to have Trupanion. Great customer service and timely payment!
Insurer: Trupanion
By:
Excellent very easy to get back the money I reckon didn’t call my friend and I would tell you thank you so much a happy holiday
Excellent very easy to get back the money I reckon didn’t call my friend and I would tell you thank you so much a happy holiday
Insurer: Trupanion
By:
Our young puppy chewed off and swallowed a piece of wire resulting in an over $3000 bill at the emergency vet.
Our young puppy chewed off and swallowed a piece of wire, resulting in an over $3,000 bill at the emergency vet. I submitted my very first claim to Trupanion, and had a reimbursement check arrive at my home from them in less than a week. A few days later, my regular vet took a series of x-rays during a follow up visit. Trupanion approved their claim in a matter of moments, and sent them payment almost immediately. All of this after me having signed up our pup with Trupanion only a couple of months earlier. Even though you think you’ve done everything possible to puppy proof a home, and keep a watchful eye over your furry friend, unexpected things can happen in an instant. Trupanion is there to help, and I’m highly impressed with their professionalism, their excellent customer service, and the way they truly care for the welfare of our pets. Thank you, Trupanion!
Insurer: Trupanion
By:
easy and no hassle
easy and no hassle
Insurer: Trupanion Canada
By:
You guys are fair and easy to deal with and turn around on refunds is quick and painless.
You guys are fair and easy to deal with and turn around on refunds is quick and painless. Especially after setting up direct deposit.
Insurer: Trupanion Canada
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Appreciated prompt processing of claims and payment.
Appreciated prompt processing of claims and payment.
Insurer: Trupanion
By: