Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy to apply for and gives you the…
Easy to apply for and gives you the option of what you want to cover and is not expensive for a deductible.
Insurer: MetLife
By: Jessica Johann
ASPCA Doesn't Par It's Bills
ASPCA pet insurance settled a claim for me on May 7. I have never received a check for my claim. The customer service are nice but powerless to help. The customer service person said he would arange to cut me a new check and document it with an email. There was never an email sent. Finally the wait for a check is twenty days. The wait for a replacement check is also twenty days. It doesn't seem fair. Summary: Nice people biut they don't pay their bills.
Insurer: ASPCA
By: Herb Roseman
very easy to apply
very easy to apply
Insurer: MetLife
By: Jeff Liporto Marie Beaulier
Website was super easy to use
Website was super easy to use. Great plan design options.
Insurer: Nationwide
By: Marji Castellano
Fast and easy claims process
Filing the claim was easy. The overall process was quick. The payment was clearly explained. The check arrived within a few days.
Pet health coverage is amazing!
It was super easy to apply and get my pets the insurance they need!
Insurer: MetLife
By: Savannah nino
Was easy to get a quote and buy
Was easy to get a quote and buy. Just answer the questions accurately and you get a quote
Insurer: Sonnet
By: Collins
I appreciate the ease of enrollment for…
I appreciate the ease of enrollment for my pet.
Insurer: Nationwide
By: customer
Had to enter my cc info 5 times
Had to enter my cc info 5 times. Will not let me create an account. First kept saying cell had to be numbers. Tried numerous times. Now says email doesn’t match
Insurer: Prudent Pet
By: Terrimoorermsn.com