Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
Nationwide cares for my Doberman and me
Nationwide has been easy to work with since we signed up when our Doberman was a puppy. Since that time, he has been a challenge (obstruction, kidney issues, etc.), and we have never had a claim denied or questioned. I keep meticulous records and Nationwide is prompt with payment. We recently had to visit Texas A&M University for a laparoscopic procedure to neuter and tack Franklin's stomach, and insurance gave us piece of mind we were prepared to handle all medical expenses. We have the best plan possible, and I will never have another dog without insurance.
Insurer: Nationwide
By: Jennifer
Nationwide is terrific - could not be better
We've have animal companions for many years, but never took out insurance - I had imagined it being difficult and time consuming to make a claim and that lots of things would be excluded. It was only because of recommendations from a friend that we looked into insurance for our poodle puppy. We've had several claims already and Nationwide has been really great. It's very easy to make a claim and they process them like clockwork. At our choice, we have the payment go directly to our bank account. No checks in the mail. No delays. Just great service. My only regret is we didn't have insurance for our previous companions. Nationwide has been unbelievably great and the website is very good and easy to navigate, register with, etc. Nothing but good things to say.
Insurer: Nationwide
By: Michael
Quick payment for dental surgery claim.
I received payment for this large claim very quickly.
Insurer: Nationwide
By: Joan
My Yorkshire Terrier, REB, has had great attention and prompt response.
Reb, has had good care and prompt response from VPI. His leg operation and follow up were very expensive for both parties. VPI paid promptly for this entire procedure over 3 months.
Insurer: Nationwide
By: William
Prompt and fair
My little Evian is very happy and feeling in tip top doggy shape. Especially knowing that his mom got most her money back from Nationwide for the vet visit!
Insurer: Nationwide
By: Sandi
Thankful for Nationwide
Caesar had a partial intestinal blockage and had multiple trips to the vet within a two week time frame. Just when I thought things were fine the next bout happened. I submitted two claims and each was reimbursed in a timely manner. Thank you so much Nathonwide!
Insurer: Nationwide
By: Sandra
Very easy to submit s claim and very fast on paying
Very easy to submit a claim and very fast paying. One thing I would improve is to not have to have the vet fill in the claim form. They are busy and that takes a lot of time. The invoices state what was done.
Insurer: Embrace
By: Teresa
Back to back surgeries fi
Highly recommend! My Lab was extremely sick and it was due to a stomach blockage (he ate a sock!). He needed immediate surgery! When they took x rays they found a dark spot on his rib. It was diagnosed as cancer! So my poor lab had to first have stomach surgery for blockage then 3 weeks later part of his rib removed for cancer. You can imagine the bills! I can't say enough about Healthy Paws insurance. They covered EVERYTHING in our plan with no questions asked. They refunded our money extremely quick and made it stress free. Amazing ! Highly recommended!!
Insurer: Healthy Paws
By: Frank
Customer service is always prompt and courteous
Embrace has always been our insurance provider and they’ve always been excellent in covering our beloved pup! Great customer service, great on line submission of documents and quick payment.
Insurer: Embrace
By: Susan
Simply Amazing!
I purchased insurance for Harley Quinn thinking it would help with first year preventive claims and she would be set for later years. To my great surprise she jumped off the couch and broke her leg at 14 weeks old! This was a very stressful and costly experience. The claim process and direct deposit of funds couldn't be any easier. Customer Service has been very helpful and eased all of my concerns. I am telling every one that has a pet about Nationwide!
Insurer: Nationwide
By: Wendi