Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
Great Service
Good service, prompt payment, empathetic staff!!!
Insurer: Pets Plus Us
By: Pat
Nationwide insurance is everything they claim to be
My dog suffered an ACL tear in December. During his scheduled surgery it was discovered he had a heart condition. Nationwide has paid every claim expeditiously with no hassle. I would recommend nationwide to every pet owner. My claims were processed within two weeks and direct to posited into my bank account.
Insurer: Nationwide
By: Leanne
Awesome
The claim was handled quickly and in order. Speedy payment.
Insurer: Hartville
By: Beverly
PROMPT PROCESSING OF CLAIMS
I have had Nationwide (formally VIP) for many years for several dogs and have always found them to be fair and they process claims quickly.
Insurer: Nationwide
By: JAMES
Claim
Great job processing our claim quickly & professionally.
Insurer: Nationwide
By: Jessica
Efficient and Per Contract
All of my wellness and medical claims have been handled quickly and as expected. I appreciate being able to submit my claims (with invoices) by email and I appreciate being able to quickly access full history of claims for both my dogs while logged into the website. There have been no surprises (which is ideal for an insurance contract).
Insurer: Nationwide
By: Jen
Awesome
The claim was handled quickly and in order. Speedy payment.
Insurer: Hartville
By: Beverly
Stress free!
HealthyPaws Pet Insurance was easy to enroll into and quick at giving a quote for each of my pet dogs. I recently and unexpectedly had an issue with my lab mix dog. He was diagnosed with IMHA - Canine Immune Mediated Hemolytic Anemia. He spent two days in the emergency hospital. The doctors ran several tests (blood work, x-rays, ct scans), on IV for his entire stay. Fortunately he was released and was sent home with prednisone and immune suppressants which are very expensive. He had to have another blood exam a week later. The entire cost totaled approximately $4,500. HealthyPaws paid approximately $3,900 of all the bills to present. They deducted my annual $100 deductible and also the exam fees and reimbursed me 90% of the remaining total. The best part is they reimbursed me less than a weeks time - before my credit card bill was even sent to me. I've had pet insurance before, but HealthPaws has earned their 5 stars! Thank you HealthyPaws
Insurer: Healthy Paws
By: Michaela
Thank you for your payment date flexibility !
Thank you for your payment date flexibility ! Always a pleasure to deal with Trupanion
Insurer: Trupanion Canada
By: Shelly
Payment
The only thing I'm really not happy about is how much the payment increases get every year!
Insurer: Trupanion Canada
By: Linda