Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 10, 2018

Easy efficient service

Easy to get everything sent in and with direct deposit it was in my bank account super quickly.

Insurer: ASPCA

By: Nicholas

Useful
May 10, 2018

Fast and easy claimsexperience

Fast and easy claimsexperience

Insurer: Trupanion

By: Marie

Useful
May 09, 2018

Prompt and through review of claims, and quick payment.

Thanks again for your fast review and payment of our claims. And I know if I have any questions, I can just pick up the phone and be connected right away. Great service. Thanks, Embrace!

Insurer: Embrace

By: Marie

Useful
May 09, 2018

Exceeded expectations

Quick efficient service easy payment on claim so glad we have this insurance for both of our pets

Insurer: Nationwide

By: Garrett

Useful
May 09, 2018

Great service

Easier to submit a claim which results in a faster payment

Insurer: Nationwide

By: Leisa

Useful
May 09, 2018

Great service and prompt refunds.

Great service and prompt refunds. Super friendly office staff. Highly recommended!

Insurer: Trupanion Canada

By: Marnie

Useful
May 09, 2018

Quick response and payment of claims.

Quick response and payment of claims.

Insurer: Trupanion

By: Judy

Useful
May 09, 2018

Trumpanion has been my side with my past best friend,

Trumpanion has been my side with my past best friend, Callie, a black lab and continues to be there to help me the bills for my 7 year old lab, Cheyanne. No hassle, quick turn around for payment, and is a friend to all pets and owners during very difficult times. Thanks for caring, Trumpanion.

Insurer: Trupanion

By: Nancy

Useful
May 09, 2018

Prompt no nonsense payment within about 10 days

Prompt no nonsense payment within about 10 days of submission and payment in my account several days after that. One comment though payment is only about 75% not 90% as tax is not included.

Insurer: Trupanion Canada

By: David

Useful
May 09, 2018

Over the years they have always been very quick at paying the vet.

Over the years they have always been very quick at paying the vet. I always recommend to anyone with a puppy to get it on Trupanion.

Insurer: Trupanion Canada

By: Nancy

Useful

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