Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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My claim was easy and my refund was very quick thank you
My claim was easy and my refund was very quick thank you
Insurer: Trupanion
By: Tammie
I wanted to change my current policy.
I wanted to change my current policy. Making a change to the policy was very easy to do. Thanks.
Insurer: Trupanion
By: Cyndi
I am just grateful to have my pet insurance with you.
I am just grateful to have my pet insurance with you.The only thing my vet doesn't have it set up yet for direct payment to them.I sure wish they would it would make it so much easier for some of your clients
Insurer: Trupanion Canada
By: Pauline
Quick response and payment
Quick response and payment
Insurer: Trupanion
By: Alyse
Payment is very quick,
Payment is very quick, and most vet bills are reimbursed.
Insurer: Trupanion
By: Lisa
Quick payment,
Quick payment, various payment plans, 90% payable after deductible acheived
Insurer: Trupanion Canada
By: Dean
Prompt service on claims
Overall I am pleased with service. I like that I have the ability to submit claims from an app and overall claims are done in a prompt manner. The only complaint I would have is when first claim was put in, you have to give all medial information from various places. It would have been nice to know up front that this was needed.
Insurer: Nationwide
By: Joe
ALWAYS HELPFUL AND SPEED OF PAYMENT OF CLAIM.
ALWAYS HELPFUL AND SPEED OF PAYMENT OF CLAIM.....
Insurer: Trupanion
By: Marie