Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 26, 2018

Very quick easy transactions

Very quick easy transactions

Insurer: Trupanion Canada

By: Neill

Useful
May 26, 2018

Ease of claim payment,

Ease of claim payment, paying the hospital directly

Insurer: Trupanion

By: Anthony

Useful
May 26, 2018

Fast refunds!

Fast refunds! Good explanations of refunds. Always stays in-touch on claims!

Insurer: Trupanion

By: Jamie

Useful
May 26, 2018

Good pay out time.

Good pay out time. No long Waits

Insurer: Trupanion Canada

By: Kathy

Useful
May 25, 2018

It was quick and the customer services rep was very helpful when I called.

It was quick and the customer services rep was very helpful when I called.

Insurer: Trupanion

By: Teri

Useful
May 25, 2018

Fast claim response and payment.

Fast claim response and payment. I never have to pay anything out of my pocket, Trupanion makes going to the vet a seamless experience

Insurer: Trupanion

By: Jaclyn

Useful
May 25, 2018

Ease of claims,

Ease of claims, speedy payment.

Insurer: Trupanion

By: Leeda

Useful
May 25, 2018

immediate payment

immediate payment

Insurer: Trupanion Canada

By: Lynne

Useful
May 24, 2018

I was so happy this insurance covered my claim so easily.

My dog got sick and ASPCA took care of my claims right away. I was so happy to have this insurance. Even though I had the deductible to pay, the rest I only paid 10%. What a relief in my time of stress

Insurer: ASPCA

By: Sue

Useful
May 24, 2018

This is where to be regarding pets insurance!

I have always received the claim refund in timely manner. The time on the phone when i called are very few minutes. I will continue to use these services.

Insurer: Nationwide

By: Luisa

Useful

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