Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 24, 2018

Best pet insurance

My dog has a lot of vet visits. Without Nationwide I would definitely not be able to afford it. Nationwide has always been on top of the insurance claims and never gave me any issues with hidden fees that other insurance company's surprise you with when it comes to getting a payment taken care of. They have always taken care of the bill right away. Thanks Nationwide

Insurer: Nationwide

By: Sobha

Useful
May 24, 2018

Claims

Quick easy electronic claims process. Fast receipt of claim via direct deposit to my bank account. Thank you.

Insurer: ASPCA

By: Steve

Useful
May 24, 2018

Courteous,

Courteous, punctual, understanding, reimburse 90%! Thank you!!!

Insurer: Trupanion

By: Tarisa

Useful
May 24, 2018

Trupanion reimburses clients quickly

Trupanion reimburses clients quickly and provides easy to understand explanations regarding what is and isn’t covered in the policy. I have never had to fight or pester to be paid which at times when the insurance is necessary is extremely important. Any agent from Trupanion that I have spoken to has always been kind, helpful and compassionate. I would recommend Trupanion to anyone and I do ALL THE TIME

Insurer: Trupanion Canada

By: Kelly

Useful
May 24, 2018

Very fast processing of claims

Very fast processing of claims and love the no deductible payment for a repeat visit for a chronic problem.

Insurer: Trupanion

By: Ardele

Useful
May 24, 2018

Great customer service.

Great customer service. Quick payment of claims.

Insurer: Trupanion Canada

By: Sherri

Useful
May 23, 2018

Great service, great plan

Claim was processed in a timely manner. I really appreciate the electronic funds transfer process.

Insurer: Nationwide

By: Jim

Useful
May 23, 2018

Rep as always was very knowledgeable and professional.

Rep as always was very knowledgeable and professional. Payments are processed quickly.

Insurer: Trupanion

By: Pamela

Useful
May 23, 2018

Rep as always was very knowledgeable and professional.

Rep as always was very knowledgeable and professional. Payments are processed quickly.

Insurer: Trupanion

By: Pamela

Useful
May 23, 2018

Rep as always was very knowledgeable and professional.

Rep as always was very knowledgeable and professional. Payments are processed quickly.

Insurer: Trupanion

By: Pamela

Useful

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