Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


June 14, 2018

Wish I had pet insurance on my other pets!

Very pleased with the prompt payment of claims

Insurer: Nationwide

By: Tina

Useful
June 14, 2018

Nationwide pet insurance is great. It is better than my medical insurance.

Nationwide, is quick with repayments and gives detailed explanations of payment. I wish my medical insurance would be so good.

Insurer: Nationwide

By: Tom

Useful
June 14, 2018

Great insurance to have for y our pet

After you send the claim for your pet to Nationwide and after they review it, after a few weeks, you will get your reimbursement.

Insurer: Nationwide

By: Joni

Useful
June 14, 2018

Fast easy and approved without issue.

Fast easy and approved without issue. This is why I have insurance through Trupanion.

Insurer: Trupanion

By: Henry

Useful
June 14, 2018

Filing my claim was easy.

Filing my claim was easy. Trupanion kept me informed through the whole process and was truly concerned about Gus.

Insurer: Trupanion

By: Robin

Useful
June 13, 2018

Prompt reimbursement

Easy and prompt reimbursement. Sometimes have trouble getting through by fax. Allowing vet to bill Embrace directly would be helpful.

Insurer: Embrace

By: Deb

Useful
June 13, 2018

Outstanding results

The claim process was easy and I was paid without a hitch. Great company. Phone rep was really nice and very helpful

Insurer: Nationwide

By: Kathy

Useful
June 13, 2018

Willhelm is doing fine. Hehas an allergen that is bothering him until we isolate the issue.

The response and support from VPI has been very helpful. Processing claims is quick and convenient. Thanks!

Insurer: Nationwide

By: Gary

Useful
June 13, 2018

Great

It was nice not worrying about such a large vet bill. Getting the reimbursement was a great help in taking care of my dog properly.

Insurer: Nationwide

By: Carolyn

Useful
June 13, 2018

Claim paid

This was the first time submitting a claim (or 3) and I was very worried at first about it being denied or taking forever and having to fight with it after all the horror stories I've heard regarding pet insurance, but none of this was the case. Claim was easy to send, paid in a timely manner and eob's/claim progress were easy to follow.

Insurer: Nationwide

By: shayna

Useful

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