Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Makes finance easier
Our vet has the ability to run bills through Trupnaion before I pay. This makes finance so much easier.
Insurer: Trupanion
By: Cheryl
Everyone is helpful.
Everyone is helpful. Vets highly recommend and payments are prompt.
Insurer: Trupanion
By: Charmaine
Great and fast..
Just want to say that when my paper work is sent in they have a fast turn around to get u the check... never had a problem with nationwide... thanks for everything..
Insurer: Nationwide
By: Stephen
Absolutely love Embrace. Quick and easy payments.
Love this insurance. Easy to submit claims with quick payment for seevices. Love it.
Insurer: Embrace
By: Michelle
Best decision we made as pet owners
Healthypaws has been one of the best decisions we've made when it comes to being a pet owner. It's incredibly easy to file a claim using their app and the reimbursement comes quickly. There's always plenty of communication at every step of the way which makes it feel super accessible (especially in comparison to dealing with human medical insurance companies). The best part about having Healthypaws as our insurance is that it's eliminated the financial worry that used to occur when something went wrong with our dog. Now, it's an effortless decision to make when it seems like he needs to be seen by a vet; we know it'll be covered by our insurance. That piece of mind is truly invaluable and we constantly appreciate being Healthypaws customers!
Insurer: Healthy Paws
By: Trinity
Excellent customer service
Excellent customer service and reimbursement was done quickly!
Insurer: Trupanion
By: Isabelle
The service was always excellent and now that I needed to use the insurance the service continued to be exceptional.
The service was always excellent and now that I needed to use the insurance the service continued to be exceptional. The direct payment to the medical clinic was very important. Financial ease. I also told my vet to recommend to their clients.
Insurer: Trupanion
By: Maria
Direct billing
Direct billing and every interaction I have had with Trupanion has been amazing. With a aging dog that has developed some medical issues Trupanion has been our savior. Allowing us to take care of our older girl Ruby with preventative measures and extend her life while keeping her happy and healthy.
Insurer: Trupanion
By: Chris
ASPCA Pet Health Insurance has been a great investment for peace of mind, as well as financial reimbursement, especially during
10 rating. As stated above, my Rhoda has needed a wellness visit, flea, tick, and heartworm medications, an ultrasound of her heart,and a teeth cleaning and tooth extraction. Without the insurance, it would have been all out-of-pocket. I paid up-front, but the reimbursements, done in a timely manner, have really helped. I would and have recommended the ASPCA Pet Health Insurance.
Insurer: ASPCA
By: Nancy
Speed up the reimbursement process.
Im not happy that it takes 3plus weeks to get a reimbursement. I thought with the Vitus pet it would be quicker but it's not.
Insurer: Nationwide
By: Laura