Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


June 12, 2018

Great claims payment

Great claims payment, not everyone can afford a deductible by condition

Insurer: Trupanion

By: melanie

Useful
June 12, 2018

the process is so simple

the process is so simple as the vet does it automatically while there and all that is left to pay is my share. Quick and efficient, seamless process.

Insurer: Trupanion Canada

By: Sylvie

Useful
June 12, 2018

Easy to submit claims

Easy to submit claims and fast electronic payments :)

Insurer: Trupanion

By: Aly

Useful
June 12, 2018

Claim is extremely short

Having the payment sent directly to my bank account is an excellent feature. Plus, the time to adjudicate the claim is extremely short. I have had other pet insurance coverage; however, Trupanion is my choice going forward.

Insurer: Trupanion

By: MaryAnn

Useful
June 12, 2018

It's easy and fast

It's easy and fast to make a claim and trupanion pays promptly without hassle.

Insurer: Trupanion

By: Caroline

Useful
June 11, 2018

Great insurance coverage for my pet

This company is quick to pay and can be directly deposited into your account. The coverage is the best I found. I wish I had had this for my other dogs.

Insurer: Nationwide

By: Donna

Useful
June 11, 2018

Jack and Nationwide are both great

Your great. With my health insurance paid as fast as you folks

Insurer: Nationwide

By: Janet

Useful
June 11, 2018

Easy to use app, quick handling of claim.

Easy to navigate app to submit a claim. Quick processing and payment of claim.

Insurer: ASPCA

By: Ann

Useful
June 11, 2018

Wow! What great service!!!!!

I can not say enough about this company! Great coverage for our puppy, easy claim submission and fast review and payment automatically deposited to my checking account. Telling everyone I know about Pets Best!!!!!!!!!

Insurer: Pets Best

By: Jan

Useful
June 11, 2018

Fast reimbursement

I had some emergency pet issues Memorial Day weekend. It was easy to upload the medical bills and I received a timely confirmation. I am pleased with the turnaround time and the reimbursement.

Insurer: PetPartners

By: janine

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.