Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


June 20, 2018

Thanks for helping me to believe in Pet Insurance

Process was very easy & seamless. Appreciate the reasonable turn around time on paying the claim & thorough explanation. thanks for caring about my pet.

Insurer: Nationwide

By: Adam

Useful
June 20, 2018

Excellent service and coverage

Nationwide has been the best purchase I've made for our pet. They have been fast and reliable with payments and have taken a huge weight off our shoulders. I couldn't recommend them enough.

Insurer: Nationwide

By: Ashley

Useful
June 20, 2018

Quick, easy, and fair decisions!

Quick, easy, and fair decisions!

Insurer: Embrace

By: Courtney

Useful
June 20, 2018

Fast and convenient claim payments

Truly appreciate being able to do all claim submissions online, and have the claim direct deposited into my account. One less thing to worry about when my pup isn't feeling well.

Insurer: Nationwide

By: Holly

Useful
June 19, 2018

Nationwide Pet Insurance is effiecient and easy to process claims.

I am first time pet owner and I found about Nationwide Pet Insurance thru my friend. I have used my pet insurance twice and it’s always been a good experience...All my refunds are direct deposit and I use vitus vet app to send my receipts.

Insurer: Nationwide

By: Shirley

Useful
June 19, 2018

Ella and Fletcher

Prompt review and payment.

Insurer: Nationwide

By: Gary

Useful
June 19, 2018

Embrace did a great job

My experience with claim filing was excellent. Embrace processed the claims very quickly and when complete my reimbursement went directly in my bank. Never had a single issue during the whole process.

Insurer: Embrace

By: Kevin

Useful
June 19, 2018

Good phone experience

Good phone experience, and quick action on claims.

Insurer: Trupanion

By: Kathleen

Useful
June 19, 2018

Experience has been good

Although I am still waiting on a claim over a week. My experience is been really good and prompt service.

Insurer: Trupanion

By: Laurie

Useful
June 19, 2018

Fast and easy

Fast and easy claim service. thank you Trupanion a million!!!

Insurer: Trupanion

By: Catherine

Useful

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