Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


July 04, 2018

Pretty Good Insurance

I just wish I didn't have to pre pay for the vet visit and wait up to a month to get reimbursed. I live check to check and if there's an emergency I'm not sure what I'll do. I have to save up for these visits then I'm short till I get paid back. Other than that I'm happy with my insurance plan for my kitties.

Insurer: Nationwide

By: Jennifer

Useful
July 04, 2018

Prompt efficient service

We submitted a claim for an infection. It was resolved quickly and there was a quick electronic deposit

Insurer: Nationwide

By: Ray

Useful
July 04, 2018

Good

Good for 1st claim

Insurer: Nationwide

By: Regina

Useful
July 04, 2018

Thrilled

It’s insurance, so I was expecting to be told there was some reason our dog’s wellness visit and dental cleaning wouldn’t be covered. Some small print I missed. The surprise was no surprise! Easy online form. Money directly deposited in a very timely fashion to our account. Thank you!

Insurer: Nationwide

By: Debbie

Useful
July 04, 2018

Peace of Mind

I wanted to be prepared for eventualities in case I needed help with my beautiful Pug, Nationwide Pet Insurance has delivered that so far, peace of mind. They have refunded me every time my vet visit qualifies and in most cases the total amount. It's always good knowing my pet Weego is covered and I can take him to the vet without worrying about spending and worrying much about taking care of him and his vet. Nationwide Pet Insurance has 24/7 help and my monthly payment is being deducted from my payroll since my company has that extra benefit.

Insurer: Nationwide

By: David

Useful
July 04, 2018

Great service

Great service and payment. No questions asked just file and payment made for existing dog health problem after doing initial claim

Insurer: Trupanion

By: David

Useful
July 04, 2018

Great team

Great team that has helped me figure out why claims were not being processed. Payments are being processed immediately and I'm able to put theses monies towards my pets ongoing medications

Insurer: Trupanion

By: Caterina

Useful
July 03, 2018

Wonderful Service!!

I filed two claims recently for my beloved dog Franklin, and they were processed in a timely manner and I was happy to get a good amount of reimbursement back for his treatment! The process was simple and Franklin is now in good health! We couldn’t be happier🙂

Insurer: Nationwide

By: Marcella

Useful
July 03, 2018

Worked as expected

This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.

Insurer: Nationwide

By: Derek

Useful
July 03, 2018

Seamless

Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.

Insurer: Nationwide

By: Kenneth

Useful

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