Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Pretty Good Insurance
I just wish I didn't have to pre pay for the vet visit and wait up to a month to get reimbursed. I live check to check and if there's an emergency I'm not sure what I'll do. I have to save up for these visits then I'm short till I get paid back. Other than that I'm happy with my insurance plan for my kitties.
Insurer: Nationwide
By: Jennifer
Prompt efficient service
We submitted a claim for an infection. It was resolved quickly and there was a quick electronic deposit
Insurer: Nationwide
By: Ray
Thrilled
It’s insurance, so I was expecting to be told there was some reason our dog’s wellness visit and dental cleaning wouldn’t be covered. Some small print I missed. The surprise was no surprise! Easy online form. Money directly deposited in a very timely fashion to our account. Thank you!
Insurer: Nationwide
By: Debbie
Peace of Mind
I wanted to be prepared for eventualities in case I needed help with my beautiful Pug, Nationwide Pet Insurance has delivered that so far, peace of mind. They have refunded me every time my vet visit qualifies and in most cases the total amount. It's always good knowing my pet Weego is covered and I can take him to the vet without worrying about spending and worrying much about taking care of him and his vet. Nationwide Pet Insurance has 24/7 help and my monthly payment is being deducted from my payroll since my company has that extra benefit.
Insurer: Nationwide
By: David
Great service
Great service and payment. No questions asked just file and payment made for existing dog health problem after doing initial claim
Insurer: Trupanion
By: David
Great team
Great team that has helped me figure out why claims were not being processed. Payments are being processed immediately and I'm able to put theses monies towards my pets ongoing medications
Insurer: Trupanion
By: Caterina
Wonderful Service!!
I filed two claims recently for my beloved dog Franklin, and they were processed in a timely manner and I was happy to get a good amount of reimbursement back for his treatment! The process was simple and Franklin is now in good health! We couldn’t be happier🙂
Insurer: Nationwide
By: Marcella
Worked as expected
This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.
Insurer: Nationwide
By: Derek
Seamless
Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.
Insurer: Nationwide
By: Kenneth