Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
Fantastic! What a relief!
I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!
Insurer: Nationwide
By: Elizabeth
They pre approved my claim
I really liked the way they pre approved my claim. I don't have the money so it really helps that they can pay the vet directly.
Insurer: Trupanion
By: Carmen
Easy to submit claims.
Easy to submit claims. Basically no wait time when calling in and claims paid back is quick.
Insurer: Trupanion
By: Shae
Fast and efficient
Fast and efficient with deposit into our account in two days!!!!
Insurer: Trupanion
By: Marlene
Diego's insurance
Could be a bit faster at paying out
Insurer: Nationwide
By: Linda
Good service.
Good service. I like Trupanion Express checkout at my Vet. Easy online claim submission. Reasonable Premiums.
Insurer: Trupanion
By: Kelly
Trupanion is very responsive with invoices any contact I have made via the telephone the staff is well-informed and helpful.
Trupanion is very responsive with invoices, any contact I have made via the telephone the staff is well-informed and helpful.
Insurer: Trupanion
By: Faith
200% increase in premium after 1 year
Their claims dept. is completely incompetent. Not only do you have to put the bills on your CC, it took 4-6 weeks for reimbursement. The first years premium was fine, $84/mo $1009 / year. Now I get my 2nd year bill and it's jumped to $206/mo $2396 / year. Outrageous. It's bad enough having to endlessly call to get my claim processed, now I get totally gouged on the renewal.. Off to trupanion.. these guys suck endlessly.
Insurer: Figo
By: John
Helpful when the problem is serious.
Holly is young, with no big issues,and anew type of policy...so I am still not sure how it will pay later. My problem is the up front money before payment.
Insurer: Nationwide
By: Shirley