Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


July 09, 2018

Easy and Fast!

This process was super fast and easy! I was reimbursed quickly and it made my visit to the vet much better!

Insurer: Nationwide

By: Anna

Useful
July 09, 2018

Excellent product and customer service!

Embrace is exceptional! Filing a claim couldn’t be any easier and the payments are prompt! I have never regretted signing on with Embrace. I recommend them every chance I get! Love the newsletters as well!! Keep up your excellent service👍

Insurer: Embrace

By: Liz

Useful
July 09, 2018

Easy to use, good plan

Claim processing has been fairly quick and as expected, in terms of coverage. Billing has been odd during the transition from coverage from my payroll to my personal payment. Extra payments were taken as well as monthly autopayments started. I've been told it will work out by the 12-month period end to not exceed the annual charge.

Insurer: Nationwide

By: Jen

Useful
July 09, 2018

easy claims form

easy claims form, fast payments to claims

Insurer: Trupanion

By: Claudia

Useful
July 07, 2018

Great Insurance Investment

Very easy insurance to sign up with online. The reimbursement process was simple and fast. Just with 1st year immunizations, neuter and preventative heartworm, the investment paid for itself.

Insurer: ASPCA

By: Jean

Useful
July 07, 2018

Great, timely service. Thanks

Filing my claim was very easy. I received my pmt promptly, with a clear explanation. Thanks.

Insurer: Pets Best

By: Nancy

Useful
July 07, 2018

Ease of claim

Ease of claim submission, quick adjudication & payment.

Insurer: Trupanion

By: Roberta

Useful
July 07, 2018

Fast and easy

Fast and easy claim submission and reimbursement

Insurer: Trupanion

By: Linda

Useful
July 06, 2018

All good

Quick and painless. Thanks!

Insurer: Nationwide

By: Jacquie

Useful
July 06, 2018

First wellness claim filed easily with rapid results!

We transferred to Embrace because they offered the basic same coverage as Pet Plan for a cheaper rate including adding wellness visits. Forms downloaded easily, not complicated for vet, and easily faxed. Embrace emailed me acknowledging receipt. In a couple of days, I received notice of approval and that the check is in the mail. Just began with Embrace but I am extremely satisfied.

Insurer: Embrace

By: Libby

Useful

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