Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Reliable service
Refunds come in reliably a few weeks after service. Service is solid.
Insurer: Nationwide
By: Derek
Direct billing.
Direct billing. I don't do anything. The vet place does all the billing and I just pay the difference. Simple, easy and the coverage is amazing.
Insurer: Trupanion
By: Michelle
Easy process
Easy process , quick notifications and re-imbursement
Insurer: Trupanion
By: Braden
Easy to deal with
Easy to deal with - transactions processed quickly
Insurer: Trupanion
By: Louis
No Problems sending in claims
No Problems sending in claims and getting paid
Insurer: Trupanion
By: Dayana
Everything is always very seamless
Everything is always very seamless and easy. I have never been disappointed with making a claim.
Insurer: Trupanion
By: Linsey
They responded very quickly
I have just purchased pet insurance from Trupanion . I have limited experience with them .I just paid a $200.00 bill for one pet . Although that is my deductible , I filed a claim to learn how . They responded very quickly to me
Insurer: Trupanion
By: Darrell
I recommend this pet insurance to everyone who has pets!
Thank you for reviewing and paying quickly. Your claim submission is easy and customer service has been great!
Insurer: Nationwide
By: Kris
Smooth Processing
It took approximately one month from the time I filed the claim to the time I received a check in the mail. That is about what I expected.
Insurer: Nationwide
By: Debi
Thanks for helping support Gaia in her time of need
I was very pleased when we received a payment back from Gaia's surgery. It sure helps to know that you can get reimbursed once you meet the deductible!!
Insurer: Nationwide
By: Tracy