Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
It was easy to submit a claim.
It was easy to submit a claim and I received payment quickly.
Insurer: Pets Best
By: Becca
Easy to submit claim.
Easy to submit claim and a quick turnaround. That's my favorite features of pets best
Insurer: Pets Best
By: Gregory
Quick and painless
Quick and painless to submit claims. I appreciate the updates and fast payment.
Insurer: Trupanion
By: Sharron
Great piece of mind
After spending thousands of dollars, and losing our Corgi to cancer two years ago. We researched pet insurance for our other two dogs. We are so glad we chose Pets Best. Claims process is super-easy, direct-deposit reimbursement is convenient, and we feel like it's a good value. Our first year we only used it for partial reimbursement for some wellness items (vaccines, flea/tick, heartworm, blood work). This year one of our dogs was diagnosed w/a heart murmur. Initial testing and specialist bill was very costly & his monthly prescription meds are $140/mo. With our 80% reimbursement, the plan is now paying for itself. Very happy with Pets Best insurance.
Insurer: Pets Best
By: R.
Quick!
Got a no hassle, quick processed payment for my claim for cushing's disease. I love the direct deposit option and the option to email the claim! Thank you!
Insurer: Trupanion
By: Robin
I love the Express claims
I love the Express claims process so that I only have to pay my portion right then and there; rather than reimbursement. Furthermore, I love that my vet deals with the billing and claims so that once again I don't have to deal with any paperwork.
Insurer: Trupanion
By: Patrick
I've spent a small fortune
I've spent a small fortune on my dog lately and am so happy I have this insurance. Claims are easy to file, especially since I'm completely paper-free and don't own a printer. And the claims are paid super fast.
Insurer: Trupanion
By: Susan
No complaints
I had an emergency vet visit that was covered per my plan. I sent in the required documents via the website and received a reimbursement check for the appropriate amount. It was that simple.
Insurer: ASPCA
By: Matt
Easy and affordable
So simple to purchase and use. No hidden fees. Easy reimbursement. Everything I could hope for in an insurance plan
Insurer: ASPCA
By: Nadine
Getting pet insurance was a really good idea!
I have friends who swear by pet insurance. I've never had it before, but when I got my puppy a year and a half ago I signed up. Submitting the claims are easy, and I love getting those checks in the mail!
Insurer: Nationwide
By: Tina