Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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The quick return was so helpful to our budget
I was very thankful the way Nationwide quickly reimbursed us.
Insurer: Nationwide
By: Cathy
Quick, easy, and clear!
I filed through the website and it was incredibly simple and didn't have many steps at all. As long as you have all your cat's paperwork in order, it is an incredibly easy process.
Insurer: Trupanion
By: Andrew
Quick and easy claims process!
I've always had insurance for my dogs, but have never had such a simple experience as with Nationwide. I am able to submit claims online, without taking time from my day. Claims are processed quickly and without any red tape. The insurance cost is extremely reasonable, which is a great bonus!!
Insurer: Nationwide
By: Cannoli's
Claim Time Frame
Filing a claim is quite easy and simple, every stages of your claim will notify you, and the waiting time is like a snap of your fingers.
Insurer: Pets Best
By: Dennis
The best service ever
Recently we had to take our cat to the vet because she was peeing blood; upon examination and a few x-rays it was determined that she had bladder stones. After discussing all the possible options, we realized the only choice we had was for her to have surgery due to the size of the stones. The total bill for all services was over 3k, but healthy paws made the claim process so seamless that we did not worry about financials one bit... they even worked with our vet office to pay them for the surgery directly, so I did not have to worry about paying a few thousand dollars up front. Do yourself a favor and get healthy paws pet insurance for your furry babies
Insurer: Healthy Paws
By: Tatyana
Love that I can submit a claim through the app.
I love that I can take a photo of my invoice from the vet and submit it right on my phone through the app!
Insurer: Pets Best
By: Deborah
Process was simple and fast payment.
Process was simple and payment was very fast. Great customer service and experience!
Insurer: Pets Best
By: Michael
Always a quick claim
Always a quick claim payment when all the correct information is given
Insurer: Trupanion
By: Barbara
Quick service
Quick service, direct payment although unfortunately my vet doesn't do it. Noted on my envelope that I can set up direct deposit
Insurer: Trupanion Canada
By: Tammy