Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very helpful and top on things
It is affordable and communications are great as stay online. When they receive claim they will let you know as well refund notification.
Insurer: Nationwide
By: Yuki
Wonderful and caring staff
Wonderful and caring staff and great and fast payment. I wouldn't be without it.
Insurer: Trupanion
By: Pamala
Quick and efficient reimbursement.
I submitted a claim for Charlie's dental cleaning. Within a week I received a check. Pets Best reimburses quickly and efficiently. I'm very happy with this insurance.
Insurer: Pets Best
By: Dennis
Claim process is easy.
Claim process is easy. Customer service is generally helpful. Response time to emails very good.
Insurer: Trupanion
By: Kamrin
Friendly people
Friendly people, reasonable policy easy to navigate (especially if I call and talk to one of the friendly knowledgeable people)
Insurer: Trupanion
By: Patricia
Without aspca pet insurance may have died because I didn't have the money for the vet bills
Without aspca pet insurance I believe my Pomeranian puppy would have died because I didn't have the money on hand for the Parvo virus vet bill. Since I had pet insurance I was able to borrow the money from a family member knowing that I was going to be reimbursed and I could pay them back. My reimbursement can back very fast especially with Direct Deposit, and I was able to pay the borrowed money back fast than I thought. Now I don't worry about vet bills because I can always borrow the money if I don't have it knowing I can pay it back quickly
Insurer: ASPCA
By: Larry
Awesome insurance carrier!
Super easy to submit claims and always prompt payment of covered services!
Insurer: Nationwide
By: Rebecca
Quick reimbursement.
Thank you for your quick reimbursement
Insurer: Pets Best
By: Lisa
Online claim process is simple and easy.
The claim process is very simple and easy to do online. Reimbursement using direct deposit is a great feature.
Insurer: Pets Best
By: Kim
As easy as 1, 2, 3!
As easy as 1, 2, 3! Visit the vet, scan in your receipt and receive your deposit. I am very please with my first transaction using our wellness benefit for Mr. Watson! Pets Best is affordable and their customer service is spot on!
Insurer: Pets Best
By: Amber