Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very happy with Nationwide!
Nationwide has been great. The process for submitting claims and getting paid is super easy and reasonably fast.
Insurer: Nationwide
By: Ryan
Payment of claims
This is the third claim I have made on our rescue dog, Lucy, and I couldn't be more satisfied.. Never a problem, making the claim was easy, and reimbursement was very prompt. I highly recommend Pets Best and wouldn't hesitate to go with them again should I need to.
Insurer: Pets Best
By: Shirley
Overall very pleased. Would like to see faster reimbursement when requesting a check as reimbursement.
Would like faster reimbursement when requesting check as reimbursement. Thank you. Overall very pleased.
Insurer: Nationwide
By: Deborah
Love the customer service
I’m super happy I picked this company to insure my dog. Customer service is always very nice and helpful. Filing a claim is super easy and had my money direct deposited into my account.
Insurer: ASPCA
By: Donna
Pets Best is personable and efficient.
Blown away how fast my claims were processed. I think I submitted them on Saturday and funds were in my account by Tuesday!! Your organization is a both personable and efficient
Insurer: Pets Best
By:
Quick and easy.
This was the first time I had in's that actually paid me everything they said they would ! I was very pleased it was quick and easy
Insurer: Pets Best
By: Jody
Excellent and easy to manage claims.
Excellent and easy to manage submitting
Insurer: Pets Best
By: Chris
So easy to submit my claims.
So easy to submit my claims using the pets best app!! Also how fast the claims are processed and paid!!
Insurer: Pets Best
By: Vicki