Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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They do a great job!
I came home from work and my dog somehow cut a huge gash in his front leg about 6 inches long. Took him to the ER vet for surgery on a Monday night. Pets Best reimbursement my claim and money was back in my account by Friday with no questions asked. They do a great job!
Insurer: Pets Best
By: Chris
No complaints with claim process.
My experience with the claim processing with Pets Best was very positive. It was an easy process to submit the claim and the turnaround time for completion was very short. There are no complaints with the overall process.
Insurer: Pets Best
By: Sherena
Received payment quickly.
Received payment quickly, much faster than in previous years.
Insurer: Pets Best
By: Judi
Very helpful
Very helpful I got my check in a very good timely matter. And Trupanion covered most of it which is a big stress reliever
Insurer: Trupanion
By: Laura
Ease to file claim
Ease to file claim, and speed of resolution and payment to me!
Insurer: Trupanion
By: Lourdes
I am very happy with Nationwide, they process and handle claims quickly and fairly
I am very happy with Nationwide, they handle claims quickly and fairly. I am not real happy with the on line format or the direct deposit feature as both are difficult to deal with but it is a great company and I am happy I have my fur kids insured with them.
Insurer: Nationwide
By: Roger
Insurance Coverage Review
Great service and timely turn-a-round for reimbursements.
Insurer: Nationwide
By: Anita
Nationwide Pet Insurance for the Win!
Submitting a claim is fast and easy, and if you need to call and speak with someone, they are always so friendly and helpful!
Insurer: Nationwide
By: Lauren
First claim, so easy to handle!
This was the my first claim I've sent in since enrolling Lulu, thank you for making it so easy! The refund was so appreciated and needed!
Insurer: Nationwide
By: Margie
Love Nationwide Pet Insurance!!!
Nationwide Pet Insurance is the best!!! Easy to file claims, and I love getting paid electronically direct to my bank account. Also the newsletter is fun!
Insurer: Nationwide
By: Ashley