Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Great Service
Customer Service was stellar!! I had a lot of claims to submit at one time and they were very helpful and thorough. Claims were processed quickly. I highly recommend recommend Pets Best.
Insurer: Pets Best
By: Sharon
Great Experience
Clear explanation of plan.
Insurer: Nationwide
By: shahan dikranian
Excellent they are efficient caring and…
Excellent they are efficient caring and provide peace of mind. I love the insurance they provide.
Insurer: Healthy Paws
By: Lola
WAS EASY TO DECIDE WHAT OPTIONS I…
WAS EASY TO DECIDE WHAT OPTIONS I WANTED.
Insurer: Nationwide
By: Lydia Fields
Spot has reimbursed me
Spot has reimbursed me, or updated me on claims quickly. They also have live, helpful people to speak to when I call. I've had their insurance since Oct. 2022 and haven't had any problems to date. Keep up the good service!
Insurer: Spot
By: Mark Robert Davies
Very quick and easy to navigate
Very quick and easy to navigate
Insurer: Nationwide
By: customer
Easy claim filing
Easy claim filing, fast payment..never a problem
Insurer: Healthy Paws
By: Lisa
great customer service all around!
Rebecca was so awesome!! She not only answered all my questions, but it was an enjoyable and fun experience getting to chat as well! Delaney is also so wonderful and has helped me a number of times too! Great customer service all around!
Insurer: Prudent Pet
By: Breanna Barnett