Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Rebecca is super help me to understand…
Rebecca is super help me to understand the policy.
Insurer: Prudent Pet
By: kieudiemyahoo.com
I received awesome help with filling…
I received awesome help with filling out the application for our dog "Dude" who we adopted from the local Animal Control here in AK.
Insurer: Nationwide
By: Michelle Upham
The claim was very easy to file and the…
The claim was very easy to file and the response was quick.
Insurer: MetLife
By: customer
Coverage is great and for a fair price
Coverage is great and for a fair price. Customer service was helpful explaining the different plans and getting the military discount added for us.
Insurer: Prudent Pet
By: Sally
courteous ,efficient representatives.
courteous ,efficient representatives.
Insurer: Nationwide
By: Alan C.
Great experience
Metlife is very easy to work with and quick to pay approved claims
Insurer: MetLife
By: Michael Sullivan
The process is easy
The process is easy. Uploading documents is simple and the response to any of the cases are timely.
Insurer: MetLife
By: customer
Very easy process and quick turnaround…
Very easy process and quick turnaround on claims. Very happy with MetLife Pet Insurance
Insurer: MetLife
By: Joe S
Ease of using the APP
Ease of using the APP. Quick processing and payments.
Insurer: MetLife
By: customer
Super happy with the coverage and easy…
Super happy with the coverage and easy claim process
Insurer: MetLife
By: customer