Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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the representative was very helpful
the representative was very helpful
Insurer: MetLife
By: customer
The employee that I called during the…
The employee that I called during the registration was so helpful and cooperative and remained with me on line the whole process step by step. They were so great
Insurer: Sonnet
By: Alaa Nasser
I have used your service for 16 years…
I have used your service for 16 years and you never disappoint
Insurer: Nationwide
By: Terri Krake
Great service and hassle free!
Great service and hassle free!
Insurer: Fetch
By: Allison Jackson
Trupanion is very easy to work with
Trupanion is very easy to work with, claims are processed quickly and in an emergency they are always there for you.
Insurer: Trupanion
By: Sammie
Great service Rapid response. The customer service is definitely a 10
My experience with Pumpkin has been extraordinary. The customer service is exceptional. Their rapid response on payments is unbelievable. I would recommend this insurance to all my friends and relatives.
Insurer: Pumpkin
By: Carmen
Ken is the bomb 😁
Ken was terrific! He was very informative, answered my questions, and then addressed features and benefits of the plans; Ken made it SO easy 🐩
Insurer: Nationwide
By: Meschelle Sahli Dolak
Kevin was courteous
Kevin was courteous, knowledgeable and helpful.
Insurer: Nationwide
By: customer
quick response
quick response, intelligent customer service
Insurer: Trupanion
By: Ann