Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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I love your services!
Trupanion has been very responsive to my questions and I love your services!
Insurer: Trupanion
By: Susan
Good experience.
Trupanion has always handled my claims and questions very thoroughly and professionally, always a good experience.
Insurer: Trupanion
By: Lupe
Above and beyond service.
She was delightful and helped me with everything I needed and gave above and beyond service.
Insurer: Trupanion Canada
By: Rachel
Very knowledgeable and helpful
Carmen was wonderful and very knowledgeable and helpful when we chatted. You can tell she really cares and I greatly appreciated it! -Elaine Eugenio (Ian Henry's ex-wife :)
Insurer: Trupanion
By: Ian
Very professional and responsive
Very professional, responsive, a very deep concern for your pets welfare. Settles your claim in more than a timely manner.
Insurer: Trupanion
By: Larry
Very helpful in seeking info to help me receive the compensation
Patrick was very helpful in seeking info to help me receive the compensation I believe due me in regards to my claim regarding my dogs health care claim. I look forward to hearing from him .
Insurer: Trupanion
By: Rina
Answer all my questions
Ines was quite helpful with the questions I had about your policy's coverage of health benefits for our dog.
Insurer: Trupanion
By: Steve
Everyone I've talked with has been very courteous and helpful.
Everyone I've talked with has been very courteous and helpful.
Insurer: Trupanion Canada
By: Deboraah