Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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The Best!! ❤️
The service received when calling about my Lexie is wonderful!! They are all so caring and helpful!! So happy with our choice to insure our fur baby with Nationwide!!!
Insurer: Nationwide
By: Judy
Wonderful Customer Service
Fast, Friendly wonderful service always there if I have any questions!
Insurer: Nationwide
By: Kim
These people are at the top of their game.......
Brunehilde is doing much better......thanks. She received excellent care from her Dr. and excellent service from her insurance carrier. I couldn't ask for anything more........thanks again for all your help.
Insurer: Nationwide
By: Jack
Very reliable Insurance
Have been with Nationwide insurance for 6 years. My dog has had three surgeries, two of which, I put claims for. Very easy and no problems with my turnaround and refund.
Insurer: Nationwide
By: Jonathan
My BFF and Nationwide
Nationwide Pet Insurance is the best . In the last 6 months or so my dog Nozzie has been going through some rough patches with her blood pressure and kidney issues but with the Nationwide Insurance to help me cover the expenses is a godsend especially since I have been out of work since March. Nationwide has truly been on my side.
Insurer: Nationwide
By: Laure
Speedy claims turn around!
I have had claims turned in from my vets office, specialty vet, and an ER visit. Embrace kept me posted as to the status of each claim via email. All were handled within a week of each visit and payment into my checking the next business day. Wow! Thank you!!
Insurer: Embrace
By: Suzanne
Wonderful Experience
AWESOME Service!!!!!
Insurer: Nationwide
By: roxane
Very Satisfied
I've had 3 dogs covered with Nationwide and I've always had the best coverage and help from them. They always respond with kindness and support for all claims or assistance I may need.
Insurer: Nationwide
By: Sarah
Embrace makes it easy
This is the second claim I have made to Embrace. Walter needed a TPLO in 2015 and again on the other leg this month. Embrace makes the claim process so easy during a stressful time. I recommend Embrace to all of my friends and co-workers. Embrace has made Walter's life better!!!
Insurer: Embrace
By: Jill