Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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You NEED to insure your pet through healthy paws!!
I adopted a Maine coon kitten from a reputable breeder, and insured him through healthy paws. To my surprise, he came down with a severe case of pancreatitis along with several other things at the young age of two and I was devastated. My Healthy paws insurance allowed me to provide him with the absolute best healthcare available without having to worry about finances on top of the stress of my poor cat. The process was quick and simple and I got my money back within 10 days. It was by far the best decision I have ever made and I would recommend insuring every pet you own with healthy paws. I have gone through other pet insurance companies before who have a ton of fine print and only cover certain diagnoses and clearly try to get out of paying you back in any way possible, but healthy paws gave me no problems at all with reimbursing me, and even emailed me to check up on his health. I remember searching for insurance companies for my cat, and if you are reading this, please stop your search and go through healthy paws! I literally can’t recommend them enough.
Insurer: Healthy Paws
By: Kathryn
Reimbursement
Convenient access to use mobile service; quick response from team after filing a claim; quick response in receiving reimbursements
Insurer: Nationwide
By: Janice
Overall so impressed with trupanion !
Overall so impressed with Trupanion from start to finish. All employees are friendly and knowledgeable . Direct billing is easy and efficient . I would highly recommend getting coverage with trupanion
Insurer: Trupanion Canada
By: Cara
Eased My Mind
It was so easy and reassuring. Very informational when i needed it.
Insurer: ASPCA
By: Valerie
Dog insurance
It is important to have insurance for dogs as for human. I am glad I have had it, because you never know what would happen to your beloved dogs. I have insurance for all my dogs and it does help me. Even thought it doesn't pay the whole bill, but it sure is helping a lot. The ASPCA pet insurance co. always review the claims promptly and they care about our pets.
Insurer: ASPCA
By: June
Great service, a little confusing coverage
I really like the service especially after the partnership with Vitusvet. It makes filling claims super easy.
Insurer: Nationwide
By: Asad
Nationwide...is on MY side
Have used this pet insurance twice already and pretty impressed!!
Insurer: Nationwide
By: Donna
Great pet insurance for our furry family members
I LOVE Nationwide pet insurance and recommend it to all of my co-workers and to some of the patients (with pets) that come in to our health center.
Insurer: Nationwide
By: Lina
I’m very impressed and thankful we chose nationwide for our pet.
They are very receptive and helpful every step of the way. I feel like we’ve had quite a few issues arise that we never expected, but we are so thankful we were prepared for them. I’m so thankful we chose this pet insurance. Thank you!
Insurer: Nationwide
By: Nancy