Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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excellent service
Good insurance coverage, easy to file claims. Good customer service.
Insurer: Nationwide
By: David
They really care!
This pet insurance is a life saver!! My cat started having major issues the past month and it has really saved me getting reimbursed. And they even called me just to ask how he was doing! That's amazing customer service!
Insurer: ASPCA
By: Mikaela
I am so thankful for Nationwide pet insurance. Since I have had this ins Kolby hasn't really had to use it until now.
Kolby is ten years old and his age is catching up on him. I never saw this coming he has been ill since the end of June. Recently diagnosis with liver disease. This has been very hard on the family and to think a few months a go I was thinking about canceling because he wasn't really using it. I am so thankful I didn't and appreciate how kind everyone is when I call in to ask questions about Kolby's bills.
Insurer: Nationwide
By: Victoria
I am so thankful for Nationwide pet insurance. Since I have had this ins Kolby hasn't really had to use it until now.
Kolby is ten years old and his age is catching up on him. I never saw this coming he has been ill since the end of June. Recently diagnosis with liver disease. This has been very hard on the family and to think a few months a go I was thinking about canceling because he wasn't really using it. I am so thankful I didn't and appreciate how kind everyone is when I call in to ask questions about Kolby's bills.
Insurer: Nationwide
By: Victoria
Claims Processing
All of our dealings with Nationwide have been excellent. They are helpful, professional and caring. They are to be commended.
Insurer: Nationwide
By: Kathleen
Always responsive.
Always responsive, clear and efficient.
Insurer: Pets Best
By: Sandy
Kind and patient
Jade is the best! Kind, patient and knowledgeable. She reassured me things will be taken care of and they are.
Insurer: Trupanion
By: Diana
Love Trupanion
I can't say enough good about Trupanion very honest and professional
Insurer: Trupanion Canada
By: Mary