Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Excellent service
Embrace is such a user friendly pet insurance . I highly recommend to all of my pet loving friends . The claim process is very easy. My veterinarian office processes the claim for me and I get a response right away via . Email . They have been so helpful anytime I have a question .
Insurer: Embrace
By: Rose
Excellent Service and Insurance
I am so happy with this company. Customer Service Reps are friendly, compassionate, helpful and professional. My claims have been processed swiftly. Overall I totally recommend ASPCA INSURANCE To any pet owner. It’s peace of mind knowing you can rely on them for help with your pet. Thank you
Insurer: ASPCA
By: Sue
Wonderful pet insurance
Healthy Paws Pet Insurance has been wonderful. They reimburse me in a timely manner and genuinely seemed concerned about my pet’s wellbeing.
Insurer: Healthy Paws
By: Marcene
Outstanding
Every time I contact Embrace the staff are wonderful and very understanding and caring. And share their experiences with me. Comforting me when my cats are sick and giving me so much love and support. I give them an 11 for sure.
Insurer: Embrace
By: Ralph
Exceptional service
My dog , Waldo, is a recent client of Healthy Paws. Only with them for a few months. So very thankful for them, as I just recently found out he has an injury to his elbow joint. I filed my first large claim with them, and was promotly reimbursed. Their customer service is exceptional, and they even sent an email to me to see how he was doing. I highly reecommend them if you are shopping. I had a previous policy with another pet insurance provider and didn'thet half the service we have received from Healthy Paws.
Insurer: Healthy Paws
By: Shelby
Cost effective
It is cost effective and the staff are very helpful. It takes the edge off of the bills. Great company
Insurer: Trupanion
By: Shelley
We're so glad to work with Pets Best.
Pets best has been a great experience and we are so glad to work with them.
Insurer: Pets Best
By: Jill
Highly recommend Pets Best.
SO THANKFUL we decided to get insurance for Marvin. Regret that we did not get it for our Miss Gracie :( Pet's Best has been prompt with payment on our claims and very helpful with any questions or concerns we have had. HIGHLY RECOMMEND Pets Best !!
Insurer: Pets Best
By: Janice
Trupanion pays claims fairly
No one thinks they ll need pet medical insurance...until they need it! Trupanion pays claims fairy and quickly, the per month cost is not too bad, and it gives you peace of mind. Also, Trupanion s representatives are very helpful over the phone...great customer service!
Insurer: Trupanion
By: Robin