Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Quick turnaround on claims.
I’m very satisfied with the quick turnaround on claims and the friendliness of the staff
Insurer: Pets Best
By: Angie
Best insurance ever
I have been a customer for about a year now. My cat recently torn her crucate ligament and healthypaws has been amazing. With quick claim process through phone app and fast turn around with reimbursement, I was able to afford the needed surgery and post care to get my cat to her prior playful self. With be a healthypaws customer for life.
Insurer: Healthy Paws
By: Alison
Excellence in what they sell & offer
They promised what they sell. They care for the well being of my four legged baby as well as the comfort and easiness for the clients.
Insurer: ASPCA
By: Aida
Very reliable insurance company, with the best coverage.
I am very pleased with the insurance coverage. Claims are easily processed within 30 days. NO hassle at all. The agents are very knowledgeable.
Insurer: Nationwide
By: Elvia
Takes worry out of pet care expenses.
Very easy to work with. Good coverage for benefits. Helpful in answering questions.
Insurer: Trupanion
By: Judy
Best Coverage Ever!
Nationwide Pet Insurance is the best!!! The Customer Service reps are always professional; well informed; kind and helpful.
Insurer: Nationwide
By: Cristina
Fantastic service period💖
Amazing...went to the Vet Tuesday and claim was paid by Friday!! So easy to work with..I should have bought Insurance years ago!!
Insurer: Embrace
By: Denise