Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Company!
Great company! They make the claim process a breeze and really give you the impression they care for the wellbeing of your pet. This was my second major claim in 3 years, and both times they made the process worry free. Anyone looking to get pet insurance, look no further!
Insurer: Healthy Paws
By: John
Amazing insurance company
ASPCA was amazing to us and our pup Luna. They were very attentive and answered all our questions through the process. The claim was paid out super fast and they even followed up to make sure Luna was recovering good. I would highly recommend them to anyone looking for pet insurance. It is well worth it for a piece of mind for you and your pet.
Insurer: ASPCA
By: Borris
Trupanion has all been incredibly patient
Trupanion has all been incredibly patient, kind and helpful to me over the years. Thank you.
Insurer: Trupanion
By: Jennifer
Staff are ALWAYS somnice at helpful.
Staff are ALWAYS so nice at helpful. Dan no exception.
Insurer: Trupanion
By: Ethan
I've had very pleasant experiences
I've had very pleasant experiences with Trupanion, they are awesome to deal with when things get scary! Thanks :)
Insurer: Trupanion
By: Toby
Fast turnaround time on claims.
My pup got spayed and microchip on Aug. 30, submitted my claim the same day and received my check from Pet Best within 3 days. I am very happy with the service. Thank you!
Insurer: Pets Best
By: Betsy
Process was simple and fast payment.
Process was simple and payment was very fast. Great customer service and experience!
Insurer: Pets Best
By: Michael
Your claims process is the easiest.
Your claims process is the easiest ever! I brag about Pet's Best to all my fellow "fur baby" daddies and mommies and the ease in being re-compensated based on your coverage benefits.
Insurer: Pets Best
By: Randy