Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Love your service.
Great service for the price and fast claims. Always keeping me apprised on the status of claims that are filed. Have referred many friends that have pets or just got a new pet to help with medical expenses that come with owning a pet.
Insurer: Nationwide
By: Aaron
ASPCA is excellent pet insurance at a quite reasonable rate.
I have two standard poodles, one of which became blind (PRA) and in addition has Cushings disease requiring medicine twice daily for the rest of her life. I have been very impressed with the ease of making claims and the quickness of response. In addition people are easily available to discuss any questions about coverage or protocol for submissions. I'm happy to report that the second poodle is healthy thus far.
Insurer: ASPCA
By: Glaser
Great Company!
Great company! They make the claim process a breeze and really give you the impression they care for the wellbeing of your pet. This was my second major claim in 3 years, and both times they made the process worry free. Anyone looking to get pet insurance, look no further!
Insurer: Healthy Paws
By: John
Amazing insurance company
ASPCA was amazing to us and our pup Luna. They were very attentive and answered all our questions through the process. The claim was paid out super fast and they even followed up to make sure Luna was recovering good. I would highly recommend them to anyone looking for pet insurance. It is well worth it for a piece of mind for you and your pet.
Insurer: ASPCA
By: Borris
Trupanion has all been incredibly patient
Trupanion has all been incredibly patient, kind and helpful to me over the years. Thank you.
Insurer: Trupanion
By: Jennifer
Staff are ALWAYS somnice at helpful.
Staff are ALWAYS so nice at helpful. Dan no exception.
Insurer: Trupanion
By: Ethan
I've had very pleasant experiences
I've had very pleasant experiences with Trupanion, they are awesome to deal with when things get scary! Thanks :)
Insurer: Trupanion
By: Toby
Fast turnaround time on claims.
My pup got spayed and microchip on Aug. 30, submitted my claim the same day and received my check from Pet Best within 3 days. I am very happy with the service. Thank you!
Insurer: Pets Best
By: Betsy