Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Best Pet Insurance
There is truth to you get what you pay for! I have used other pet insurances that were a little less expensive but I am so happy I changed to ASPCA! They even call me to check on my beloved puppy!
Insurer: ASPCA
By: Debra
All around great experience
My dog recently had surgery to remove a cancerous tumor. I don't know how we would have been able to afford it without ASPCA Pet Insurance. In the past we had used our insurance for annual exams and simple procedures but this was our first time with a big expense. They patiently answered all of my questions and kept us posted on how our claim was being processed. I am so happy we chose our pet insurance with ASPCA
Insurer: ASPCA
By: Carrie
The best decision we made
After 5 years in a kitty-less house, we decided to adopt two little babies, found with their 2 siblings at the Oakland Zoo. Sam and Dash quickly took over our household AND our hearts. We knew the importance of pet insurance in the event of possible major medical needs. After researching options, we chose Health Paws Pet Insurance - the best decision we ever made. Unfortunately, Dash started having seizures and after extensive testing and many trips to the ER, an MRI showed that she had a brain malformation. This condition will cause life-long seizures. If we did not have Healthy Paws, it would been a hardship to provide all the specialized care that Dash has required. Healthy Paws staff are responsive and efficient in completing claims. We were so impressed and appreciative of the compassionate message from Tim Weiss, Claws and Paws Protector, checking on Dash's condition. We would highly recommend Healthy Paws Pet Insurance to anyone looking for a company providing great benefits and compassionate services.
Insurer: Healthy Paws
By: Janice
Pet Insurance enabled me to provide the proper care my dogs needed!
I have been so thankful for Nationwide Pet Insurance! Before one of my dogs was 1 year old, he needed a knee replacement. Without Nationwide on my side, there would have been no possibility of Brutus getting his knee replacement.
Insurer: Nationwide
By: Ernest
Mommy's Man
I have had nothing but the best service with VPI and now Nationwide! I would never use another Insurance carrier!
Insurer: Nationwide
By: Barbara
I recommend this insurance to everyone I meet.
While our recent health issue was with our dog, this insurance has been great for all of the pets in our family. There is good communication from the time you file a claim to resolution. The communication is clear and they do a great job working with our vet office too. I am very pleased.
Insurer: Nationwide
By: Corki
Absolutely amazing!
To anyone looking for excellent pet insurance, please look no further! This company has been amazing since the day I signed up. My dog has had extensive illnesses and major vet bills the last few years and they have paid every single claim without question. They have literally saved her life! Not only have they paid every claim, their reimbursement checks are in the mail super fast. They are the absolute best out there!
Insurer: Healthy Paws
By: Laura
Fantastic coverage and service!
We have been with ASPCA Pet Insurance for years and they have always provided excellent support and coverage for our pets. Highly recommend them to all pet owners!
Insurer: ASPCA
By: Christina
Excellent
This is our second dog to be covered by pet insurance. Nationwide is the best. They pay promptly. I am extremely satisfied.
Insurer: Nationwide
By: John
You make the claim process very easy
I am so happy I insured these dogs when they were puppies. Now that they are getting older this insurance will come in handy. Thank you for your great service.
Insurer: Nationwide
By: Victoria