Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Best Pet Health Insurance Available
We got Bailey as a young pup and didn't realize the trouble they can get into. After researching many options, I chose Nationwide Pet Insurance as it included preventative. I didn't realize I would need the insurance for the young pup for sick visits early on. He is a fun-loving, curious dog I don't know how I could live without! Nationwide Pet Insurance has been there every step of the way, from healthy to sick exams, and everywhere in the middle. They are the insurance I trust and would recommend to anyone. Thank you for being there for our family.
Insurer: Nationwide
By: Pam
Easy and Convenient
I’ve never had an issue with Healthy Paws covering expenses for emergencies and surgeries. It’s an easy process and their app is very convenient.
Insurer: Healthy Paws
By: Emily
Great to have Nationwide for Stephy
Thank you for following up with Stephy. We are so delight for the customer service and level of response we have. It is great to have Nationwide Insurance for our pet
Insurer: Nationwide
By: Di
Great service
Easy to file a claim and prompt responses
Insurer: Nationwide
By: Matt
Nationwide Never Fails Our Dogs!
We have had Nationwide for many years for all of our basset hounds and now for our Shih Tzu and new rescue basset. We are greatly appreciative of the speed at which they answer our claims and the excellent coverage.
Insurer: Nationwide
By: Sally
In Great Hands!
Nationwide pet insurance is outstanding! Our Golden has had to visit the vet more than most pups due to allergies and other medical needs. Nationwide has fulfilled our claims without question and has done so in a very timely manner. The VitusVet app makes submitting claims super easy! Their staff is knowledgeable and has helped answer our questions over the phone - the first time we call! We are incredibly happy with them and would recommend them 100 times over.
Insurer: Nationwide
By: Ariel
So Happy With This Insurance...
We are so pleased with this insurance, especially as it includes the wellness policy. Vet bills are expensive these days and with this policy it gives us peace of mind that whatever happens to our fur-baby, we will be able to manage it and keep him healthy and happy, as well as making sure he keeps up on his vaccinations and checkups. Thank you Nationwide for such great service and policy choices. We have referred this to several of our friends and continue to tell people what a great experience we have had.
Insurer: Nationwide
By: Charles
Terrific Coverage
We have 2 dogs both insured by Nationwide Pet Insurance. We submit claims using the app. It takes almost no time to submit. Nationwide alerts us to receipt and processes the claims quickly and without drama. We are very happy with the excellent service and highly recommend it.
Insurer: Nationwide
By: Brian
Awesome
Fantastic service from start to finish....thank you
Insurer: Nationwide
By: Denise
prompt processing and reimbursement recieved in short period of time
When I call to annually review policies for my 4 pets, the office is very helpful and always guides me through the policy choices. I have great covers for all 4 cats and I have recommended Nationwide to many friends and family members.
Insurer: Nationwide
By: Julie