Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Never had a problem with this company
Always had a very good response to any questions that may have come up. Just great.
Insurer: Nationwide
By: Mario
Very satisfied with service from this company
Very good company- and good customer service!!
Insurer: Nationwide
By: Susan
Go with Nationwide Pet Insurance
Cannot overstate how great my experience with nationwide pet insurance has been. They have never given me problems with my claims, and has never tried to nickel and dime me. They have gone exactly in accordance with my expectations, and I have referred them to all of my friends as my close circle of folks get started on their own dog journey. if and when I ever need to get personal health insurance, Nationwide will be the first place I look because how well they have taken care of my best bud, Hank!
Insurer: Nationwide
By: Hank
Really helped to have Nationwide for the unexpected
We have 13 year old German Shepherd who has been very healthy over ht years. I got this insurance a few years ago as Vets are so expensive now. While the coverage does not cover her genetic faulting hips it has come in handy with a recent case of Pancreatitis and a few months of cancer treatment. The coverage for her cancer treatment was great and the customer service was actually very helpful and compassionate.
Insurer: Nationwide
By: anthony
Nationwide Rocks!
Nationwide folks are the easiest people to work with! I can always count on them for fast, professional service. They rock!!
Insurer: Nationwide
By: Marilyn
Biggest Destresser for Pet Owners
Nationwide Pet Health Insurance has been such a stress reliever for me. Knowing that I can get my dog the care he needs, and have it affordable, has been a huge stress reliever. The coverage is complete, I can use the vet or vets I want to use, and I don't have to worry if travelling. Frankly Nationwide's Pet Insurance is easier to navigate, with much less red tape than MY health insurance.... wish I could sign myself up.
Insurer: Nationwide
By: Lisa
Great service
Service is excellent, claims are reviewed in a timely fashion.
Insurer: Nationwide
By: Frank
Good insurance to take care of your pets
Good fair service
Insurer: Nationwide
By: Mike
Nationwide a great pet insurance
Nationwide has been our pets insurance for about 12 1/2 years. We've had two other boxers that past away at 11 and 12 years old one year apart. We now have a year old boxer. We've had great fast service . I would never change. I recommend Nationwide whenever I can.
Insurer: Nationwide
By: Elaine
Good, But.....
Love this insurance, it always pays it self off, but it's a constant battle with claims. My vet has to constantly resubmit the claim because "Nationwide" didn't receive it, I have seen the fax confirmations from my vet but when I call nationwide claims it wasn't sent. Which then cause me to wait longer to get money back. Maybe check the fax machine to make sure it has paper?
Insurer: Nationwide
By: William