Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,004 total


May 24, 2019

I have always received wonderful service.

I have always been pleased with the service I have received. I have recommended your company to many people. We have a litter of puppies and when each puppy goes to their new home, a Nationwide pet insurance brochure will go with them.

Insurer: Nationwide

By: Edna

Useful
May 24, 2019

No hassle reimbursement

I have had my policy since last November and have made two claims which were dealt with in a timely manner and with ease

Insurer: Nationwide

By: Lisa

Useful
May 24, 2019

Very happy with this insurance, I tried others this is the best!!!

Easy to file claims and quick easy reimbursement.

Insurer: Nationwide

By: Linda

Useful
May 24, 2019

Truly Good Insurance

I have only good things to say about this pet insurance. I have had a very good experience dealing with them. Any time I've had to call, I've gotten someone on the phone who was polite and answered all my questions. The claims have been paid exactly as stated in the policy and in a timely fashion. I feel lucky to have them.

Insurer: ASPCA

By: Deborah

Useful
May 24, 2019

Fabulous service

So far everything has been prompt and reliable. The one time I had to call to set up my account, the rep was very friendly and helpful. It was actually enjoyable!

Insurer: Nationwide

By: Teri

Useful
May 24, 2019

Great quick service

Great service

Insurer: Nationwide

By: Denise

Useful
May 24, 2019

We have been very happy with the service.

No issues or problems with Nationwide pet insurance were easy to work with.

Insurer: Nationwide

By: Cathy

Useful
Verified May 24, 2019

Great Costumer Services and Coverage

Amanda Jungl was a great costumer services she call me and explain to me the claim process and the coverages. Thank for all your help.

Insurer: Trupanion

By: Mariela

Useful
May 24, 2019

Nationwide has done a great job covering pets, like Bronco Billy!

It has been a pleasure dealing with Nationwide Pet.

Insurer: Nationwide

By: Sharon

Useful
May 24, 2019

Nationwide is amazing. They really do care about my pets and have been consistently present and ready to help.

I would absolutely recommend Nationwide to other pet owners and actually have done so many times,.

Insurer: Nationwide

By: shannon

Useful

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