Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Good Service and Quick claim process
Great service, quick update and process
Insurer: Trupanion
By: Juiling
great experience
everyone was very helpful and made the process very easy
Insurer: Trupanion
By: Ed
My claim was processed in a timely efficient manner.
My claim was processed in a timely efficient manner. Very satisfied
Insurer: Trupanion
By: Dawn
Excellent understanding and resolution of my issue
Quick connection and identification of my policy Excellent understanding and resolution of my issue
Insurer: Trupanion
By: Gary
Glad My Vet recommended Trupanion
Trupanion is easy to do business with. Claims are paid promptly.
Insurer: Trupanion
By: Tom
Awesome service
As always Trupanion is awesome.
Insurer: Trupanion Canada
By: Ann
I love Trupanion and wouldn't go anywhere else.
I love Trupanion and wouldn't go anywhere else. Keep it up!
Insurer: Trupanion Canada
By: Christine
Taking care of Molly for almost 17 years
We have always had a positive experience with Trupanion. You process the claims quickly. We are very happy with the service. Thank you
Insurer: Trupanion Canada
By: Glenn
Claims taken care of in a professional way
We have been with you for a few years and all our claims were taken care in a professional way and a short time.
Insurer: Trupanion Canada
By: Claude
Caring
Great service, very caring company to deal with
Insurer: Trupanion Canada
By: Jill