Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Great and quick follow up on all my claims.
Great and quick follow up on all my claims. Glad I chose trupanion.
Insurer: Trupanion
By: Tom
Trupanion AAA++++
Exceptional service and customer service. You don't see companies like this these days. Couldn't be more pleased.
Insurer: Trupanion
By: Matt
Convenient
It is wonderful that the claim is handled right when I am at the veterinarian office. It is not necessary for me to file the claim myself and wait for reimbursement. This is such a convenience. Thank you.
Insurer: Trupanion
By: Penny
Trupanion is so convenient!!!
Trupanion has always quickly reviewed my claims and provided detailed information about what was covered as well as providing direct deposit reimbursements very quickly! We are so happy with our insurance!
Insurer: Trupanion
By: Jill
Tremendous Service
Trupanion makes the claims process as simple as humanly possible. I have recommended, and will continue to recommend, Trupanion to all of my pet owner friends. Thank you, Trupanion.
Insurer: Trupanion
By: V.M.
Great Service, great company!
You are always prompt and attentive to my claims. Thank you.
Insurer: Trupanion
By: Adele
Adding more meds
I had to add another medicine to my dog's anticonvulsant treatment because of breakthrough seizures. I appreciate the ease of taking a photo of my dog's pharmacy receipt and simply submitting it. This leaves me free to worry about my dog and not my dog's costs.
Insurer: Trupanion
By: Nadine
Great insurance company
I have referred all my friends to Trupanion. Easy to file a claim and never had a problem collecting. Very clear explanations.
Insurer: Trupanion
By: Harriet
very good
Always treated me very good and very fast on claims
Insurer: Trupanion Canada
By: Tom