Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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trupanion - Best Investment Ever
Dealing with Trupanion is always a pleasure. Claims processing is always fast, efficient and so very user friendly. Wish we would have discovered them years ago. Have recommended them to many friends who have all had the same remarkable experience.
Insurer: Trupanion
By: Judy
Great service
Filing the claim is extremely easy. I was contacted by Trupanion immediately to let me know the claim was received was being reviewed. Payment was prompt. Wish my insurance company was this easy to deal with.
Insurer: Trupanion
By: Joyce
So glad I found Trupanion!
Great communication, very efficient handling of claims!
Insurer: Trupanion
By: Louise
Easy!
It is the easiest claims process ever! Just scan and submit your invoice and Trupanion takes care of the rest!
Insurer: Trupanion
By: Deborah
Stella mommy
Quick and professional but friendly
Insurer: Trupanion
By: Britany
Finns mom
This was the easiest claim form I have ever filled out. TRUPANION has never let us down. I recommend them to everyone I know with a pet.
Insurer: Trupanion
By: HOLLY
Pat
Very easy with quick response letting me know claim was received and accepted. Then emailed when completed with notification how much was covered. Great service!
Insurer: Trupanion
By: Patricia
Trupanion saved us heartache!
We got Trupanion when Lady was a puppy because our vet told us about it. Little did we know how awesome it would be. Lady has had numerous UTI's and then bladder stones and many trips to our veterinarian and the after hours emergency hospital and then surgery.
Insurer: Trupanion
By: Beth