Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Great customer service.
Great customer service. Submitting a claim is very easy.
Insurer: Nationwide
By: Stephen
ASPCA pet insurance is definitely the right choice!
This company is wonderful! Their coverage is outstanding and it is very easy to file a claim. The personal service I have received from ASPCA Is absolutely the best. They are fast and courteous, personally check in on your pet with you, and I even got a get well card in the mail last week for my dog.
Insurer: ASPCA
By: Mackie
Best Pet Insurance Company
Every pet owner should purchase pet insurance because our pets will experience getting ill and hurt during their short lives, and having an insurance company, specifically Nationwide, will help you through those difficult times, not only financially but by giving you peace of mind during those difficult times. Nationwide has been their for my little miniature poodle, Yogi, from the very beginning of his life, and we are so thankful because he has been battling crystals and Nationwide has helped us with the cost of tests and medications. Thank you Nationwide!
Insurer: Nationwide
By: Kathleen
Lola is doing great, thank you for the messsge!
Your service is fast and reliable, I have already recommended your company to friends.
Insurer: Nationwide
By: Kim
Nationwide is an excellent insurance company, helpful, knowledgeable , extremely professional & I would recommend them to everyo
Nationwide Pet Insurance is an excellent company & I would recommend them to every pet owner I know!!! Always professional, courteous & helpful. Also they are very prompt with claims.
Insurer: Nationwide
By: Jeanne
very helpful
made handling a claim very easy and quick response
Insurer: Nationwide
By: Susan
With your proven history of service, professionalism and quality, we wouldn't own a pet without Nationwide Insurance.
It's reassuring to know that we have Nationwide working with us to help keep our dogs healthy. Just as we would provide health insurance for the rest of our family, we want to be certain that we can offer our pets (just another part of our family) the same level of healthcare without worry of cost. Thank you. as always, for your assistance and follow up.
Insurer: Nationwide
By: Ina
This is the best pet insurance on the market! I recommend it to all of my pet parents.
I have used other pet insurance and have to say that Nationwide is the best there is. The customer service is second to none and they make navigating the claim process a breeze. THANK YOU NATIONWIDE!
Insurer: Nationwide
By: Ellen
I highly recommend this company!
I was at the vets yesterday for a follow-up pancreatitis problem. I paid my account and the receptionist by mistake asked for payment to clinic. While i was still talking to the ladies, Trupanion called and before i got home, the claim had been paid. Quick reimbursement. Great service. I was with another company and once claims were submitted, the deductible went up and the condition was no longer covered. I highly recommend Trupanion.
Insurer: Trupanion Canada
By: Donna