Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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With your help, I am able to take my pet to the vet more often than I ever did!
I am so glad that I finally took the leap in getting Nationwide Pet Insurance. I was never aware of pet insurance until my dog got older. I wish I had it sooner. But now that we have it, I am taking my dog to the vet more frequently, not just when he's sick, but for preventative reasons too. Having Nationwide Pet insurance makes it easy for me to get the care I need for my dog without having to worry about spending tons of money, as vet bills can be incredibly high. It is so easy to file a claim and receiving your reimbursement is as quick as can be. Thank you for making this a smooth process. I have recommended this service to all my pet owner friends and will continue to be a customer for as long as I have pets!
Insurer: Nationwide
By: April
Make the sure bet....Get pet insurance!!!
Have had a great experience with Nationwide. Easy to file a claim and timely reimbursement. Highly recommend!
Insurer: Nationwide
By: Sean
Keep up the good work
The only thing I have issue with is that it takes a while for me to receive the check via mail i know i have a better and faster way to do thru direct deposit. I may have to consider it in the future. I also like the vitusvet app, very convenient.
Insurer: Nationwide
By: Helen
No problems at all
Very easy to submit a claim through the app. Very responsive. The last claims I put in were processed and I had the money in my account with 10 days.
Insurer: Nationwide
By: Christine
Wellness
I signed up for direct deposit and did not know I had to authorize claim it every time
Insurer: Nationwide
By: Kimberly
Couldn't be easier!
I greatly appreciate the efficiency and excellent customer service from Nationwide. They are timely with their claim refunds, and available to help if you have a question.
Insurer: Nationwide
By: Jane
I WISH MY PERSONAL HEALTH INSURANCE WAS THIS EASY
I WOULD RECCOMEND THIS INSURANCE TO ANYBODY, AND HAVE. IT WAS EASY, FAST, AND NO PROBLEMS. CUSTOMER SERVICE WAS VERY GOOD. AND EVERYONE I SPOKE TO WAS NICE.
Insurer: ASPCA
By: MATTHEW
INSURANCE THAT GIVES YOU A PEACE OF MIND WHEN EMERGENCIES ARISE
I LOVE this insurance and literally recommend it to anyone who has a pet. There have been several times in which I've had an emergency with our shiba Cooper and both times, I didn't have to channel my energy towards the stress of the bill. All I worried about was just making sure my boy was going to be okay. Recently, Cooper had a seizure (never happened before, cause unknown) and I rushed him to the nearest vet. From there I had to take him to a 24 hour hospital to be monitored. I then had to take him to our regular vet a few weeks later because he had allergies that were so bad he started rubbing his skin raw. This was all in one month so I was worried Healthy Paws may give me a hard time or question all 3 claims. But nope, everything went smoothly and the claims are so easy to submit. I will NEVER not have dog insurance again and I recommend this to EVERYONE who owns a pet.
Insurer: Healthy Paws
By: Kristy
Nationwide Pet Insurance is GREAT!
All the claims are processed so fast! Thank you for all of your help. I am telling all my friends to get pet insurance. Thank you
Insurer: Nationwide
By: David