Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Thank you
We SO appreciate Nationwide Pet Insurance! Our 5 yo lab had a mast-cell tumor 6 months ago. It was so stressful to go through the surgeries, the recovery and the worry...Nationwide allowed us to worry less about being able to afford the care she needed. I am a huge advocate for pet-insurance in general and specifically I would recommend Nationwide for their customer service. Thank you!
Insurer: Nationwide
By: Liz
Excellcent
Luke and I have had a difficult time since his surgery as he developed a post surgical infection and has been back to the surgeon multiple times. Not having to deal with medical expenses takes some of the stress off. It's funny that I work for the largest health system in MI and my pet has better insurance coverage that pays much timelier thank mine. I recommended Nationwide Pet Insurance to everyone. I have told at least 20 people in the vets office these last few visits.
Insurer: Nationwide
By: Angela
Peace of mind
I highly recommend Nationwide pet insurance. When you’re sitting in the vet’s waiting room with your sick pet, it’s a great relief to not add worry about the bill , and just focus on your pet.
Insurer: Nationwide
By: nina
Easy Claim Process
I’ve had pet insurance on both of my dogs because it’s offered through work and I love them like children. I’ve had to submit claims twice thus far and in both cases the claims were handled quickly, explained well and my checks were received promptly. Nationwide Insurance makes me feel like whatever my pets need or get into that they shouldn’t have, I don’t have to chose between expensive vet care or my dogs.
Insurer: Nationwide
By: Shelbie
Nationwide has been very supportive during my pet troubles
Nationwide is great. Very supportive!
Insurer: Nationwide
By: Allan
very relible and caring
very careing and was alsways able to talke to someone when I needed helop
Insurer: Nationwide
By: Eileen
Excellent pet care coverage
My dog Lizzy has been covered by Nationwide since she was a puppy of 11 weeks old. All insurance submissions are easy to submit and payout has been excellent. Friends who have pets referred me to Nationwide. Great service.
Insurer: Nationwide
By: Ruth
You have never let me down
I always receive great service.
Insurer: Nationwide
By: Kathryn
I would like to sign myself up for this insurance.
Healthy Paws has been really great! I HIGHLY recommend their insurance for anyone with a pet. It really saves you from large vet bills or making difficult decisions based on those costs. One of my cats recently had to undergo a $4K+ surgery and hospital stay and the bill was 90% covered. This insurance is better than what my company offers me. If I could claim domestic partnership and sign up for this insurance for myself, I would.
Insurer: Healthy Paws
By: Caroline
Fantastic
I can’t begin to tell everyone how wonderful Nationwide Pet Insurance has been for me. I appreciate how quickly they respond to claims and easy they make the entire process
Insurer: Nationwide
By: Patti