Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


August 21, 2019

Wonderful

Easy to file, no hassles, prompt service, peace of mind

Insurer: Nationwide

By: Andrew

Useful
August 21, 2019

So easy and helpful

Nationwide is an excellent insurance program for my pet. It makes sense financially and takes the worry of an unexpected huge vet bill away. Claims are easy and paid quickly right into my bank account. Customer service is excellent, thank you!

Insurer: Nationwide

By: Kathy

Useful
August 21, 2019

Good compassionate service

Good service .

Insurer: Nationwide

By: Lina

Useful
August 21, 2019

Nationwide is great!

We have loved Nationwide Insurance since we got our dachshund puppy Quincy. We have had one health issue where he needed to have testing as well as x-rays completed. Nationwide quickly processed the claim and had our insurance payment to us in a timely fashion. The fact that Nationwide also covers routine preventive maintenance medications is also a positive. I will definitely be recommending Nationwide to other friends and family when they add a new fur baby to their families.

Insurer: Nationwide

By: Chris

Useful
August 21, 2019

Nationwide Outstanding Way Above the Rest

Don't hesitate....... if you don't medical insurance for your Pet what are you waiting for? Nationwide has excellent policies, they process claims rapidly and customer service is well versed and compassionate asking about your Pet. I am truly grateful for their policy; I now have the ability to focus totally on my dog and her care knowing the total financial burden is not on me. Thank you Nationwide!!

Insurer: Nationwide

By: Sandy

Useful
Verified August 21, 2019

Relieved,happy and Thankgul I have you

You have once again exceeded my expectations. Thank you for your promptness You all are the best

Insurer: Trupanion

By: Virginia

Useful
August 21, 2019

Nationwide helps me provide the care necessary for our dog

I have been very pleased with Nationwide

Insurer: Nationwide

By: Christina

Useful
August 21, 2019

outstanding

outstanding service

Insurer: Nationwide

By: Henry

Useful
August 21, 2019

Four Paws Up!

I never thought imagined needing to use our insurance so early in Sophie’s life, but what a blessing it’s already been! She broke her little arm, was in a splint 4 weeks, more rest for 2 weeks and is up and running again like nothing happened! Keeping a 8-9 month old Doxie calm was ruff, working with Nationwide was easy! Thank you!!

Insurer: Nationwide

By: Lynda

Useful
August 21, 2019

Peace of mind knowing your family member is insured when the need arises.

Purchased coverage for Kuma when we got him 10 years ago to ensure we gave him the best health care. Never regretted the decision we made. Services exceptional and claim processing painless.

Insurer: Nationwide

By: Pat

Useful

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