Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Nationwide Insurance is a blessing, so prompt in response, and able to provide better care for my faithful companion.
So much appreciate that you accept the diagnosis and provide reimbursement for the costs. My old retirement budget may not be able to keep my faithful companion going so well. I recommend your coverage to soooooo many folks. Thank God that I learned about your pet insurance. Blessings, Naomi
Insurer: Nationwide
By: Naomi
SUPER HAPPY CUSTOMER
We have had this insurance for a year for both of our dogs and we are super pleased. Claims are easy to submit. For the most part ,everything they say they reimburse they have. I have recommended this insurance to a lot of people. Please keep up the good work. This has been one of my happiest purchases !
Insurer: Nationwide
By: Tami
Absolutely Amazing
I love Nationwide Pet Insurance. My claims were processed in a very short time and no trouble . They sent me an Email to check up on how my dog is doing as well. It really makes a difference when they show they care about your pets health . Would definitely recommend this to Anyone who has a furry friend 🙂
Insurer: Nationwide
By: Rosalba
Great services
Great service and piece of mind for my best buddy
Insurer: Nationwide
By: Bob
Paco’s Mom
Overjoyed with your response to Paco’s needs!
Insurer: Nationwide
By: Pamala
Very Helpful staff
I'm always pleased when I call for help to get a real person that is very helpful. Usually, I've done something wrong on my claim, and they are so helpful and nice. I'm very appreciative to have this coverage for my best pal.
Insurer: Nationwide
By: Laurie
We LOVE Nationwide Pet Insurance!
We absolutely love having chosen Nationwide for Obi! Filing a claim is so simple and the e-mail communications are very much appreciated. We are always telling our pet/four-legged children owners the benefits of having insurance with Nationwide. Thank you, Nationwide!
Insurer: Nationwide
By: Lisa
Nationwide Pet Insurance eases the financial burden of vetinary care for your furbaby.
Nationwide customer service and claims processing are quick and generous. My sweet guy has allergies and recurring ear infections that have resulted in numerous trips to the vet and plenty of treatments and medications. Nationwide has processed my claims quickly and I have received a substantial reimbursement on each claim, after the application of my deductible of course. We've had Nationwide since he was a pup and I just added a policy for my new puppy. The service and reimbursement rates are phenomenal.
Insurer: Nationwide
By: Kristie
KEEP UP THE GREAT CUSTOMER SERVICE
Thank you all for your service it is so nice to call and have nice people who care about your pet on the other end of the phone. Everyone I have spoke to has been so very nice and helpful and always ask how my Penny is doing and that really means a lot to me. Keep up the great customer service.
Insurer: Nationwide
By: Laura
amazing experience.
It has been great experience because it was very easy to claim and has a great customer service.
Insurer: Nationwide
By: ali