Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Amazing
Very fast and timely claim. Very impressed. Trupanion was there in my dogs time of need. Would def recommend. If you are thinking about getting trupanion you def should, it’s amazing . Highly recommend.
Insurer: Trupanion Canada
By: Janelle
Simple and effective coverage
I would highly recommend. The app does all the work for you. Just take a picture of the invoice and submit, wait for reimbursement.
Insurer: ASPCA
By: Kirsten
Easy and Excellent Service
We used the call-in line. they were very professional and helpful. When we did take the dog to the vet, filing the claim was easy and my reimbursement was quick.
Insurer: Nationwide
By: Sonja
Best decision ever to get pet insurance!
I am so thankful to have pet insurance! To call the vet line and have a friendly, compassionate person is awesome! No question is dumb. I submit my claims and get a response immediately! Very easy to do. I have recommended Nationwide to others.
Insurer: Nationwide
By: Karen
Pet insurance
Nationwide is a great insurance plan for your pet. Easy claim filing process. Getting a good portion of your veterinary bill reimbursed is always a big plus.
Insurer: Nationwide
By: Pamela
IF YOU WANT TO INSURE YOUR PET, GO IMMEDIATELY TO TRUPANION....THAY ARE THE BEST!!
THE EASE WITH WHICH TRUPANION CLAIMS ARE MADE IS WONDERFUL. WE ARE VERY HAPPY WITH TRUPANION & WE HIGHLY RECOMMEND THEM TO ANYONE WHO HAS A PET. THANK YOU FOR TAKING SUCH GOOD CARE OF US & OUR BELOVED ENZO
Insurer: Trupanion
By: JEAN
Our Little Button - Kaydi
I don't know what we would've done without having Trupanion!! Our little Button had to have an operation to remove her spleen and with the large amount of money that was required up front, it was such a blissful peace of mind to know that Trupanion was there for us and had our back. One would hesitant to get pet insurance and some would think of the money that you'd pay into it and what if I never use it. I would say to you... is not worry, that the pet you love so much is well worth it. When it comes to situations like this, most people don’t have a large amount of money readily available and in most sad situations, end up putting their loved pets down ☹️ due to not having the funds. Without Trupanion this would not have been possible and one that I am glad to have had! I would also like to say a huge “Thank you” to VCA Canada Guardians Veterinary Centre staff and Dr. Suresh Sathya for taking well care of our Button! We love you Kayd !!
Insurer: Trupanion
By: Leann
Best dog insurance
Always easy to work with and they try their best to get you your money as soon as they can.
Insurer: Nationwide
By: Sarah
Excellent pet insurance.
Excellent service in processing my claims.
Insurer: Trupanion
By: Luz
empower yourself to give the best
We've been with Trupanion for almost 9 years. Nothing but great things to say about how much they've helped us. We absolutely love the team that we deal with there for our dog who has had many, many challenges over her lifetime.
Insurer: Trupanion
By: Ron