Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Professional and understanding staff.
Again like I said previously, the staff when talking to were professional and understanding. They explained certain parts of my policy to make my claim easier. Thank You
Insurer: Nationwide
By: Mark
Thanks for paying for Tiki's claim!
we recently got a new puppy, which we also insured with you. I think our 7 year old lab was showing off for his new friend, and he somehow ate a tennis ball which blocked his intestines. Nationwide took the stress off this event and paid the claim, and informed us of the process along the way. Insurance for us humans should be so easy!
Insurer: Nationwide
By: Johanne
Blessing and thankful
I have never had insurance for my previous pets! My friend recommended Nationwide (I like Payton too)! They have been awesome... blessed and thankful to have this insurance.
Insurer: Nationwide
By: Janie
Great Insurance, customer service and support.
Great Insurance, customer service and support. Claims are easy to submit and get resolved quickly.
Insurer: Nationwide
By: Stephen
Nationwide Ins., very helpful
I want to thank all of you staff members for your valuable help. Pie is much better now.
Insurer: Nationwide
By: Gladys
worth the cost coverage.
great service and easy claims with timely reimbursement
Insurer: Nationwide
By: Elaine
Nationwide Pet Insurance Loves My Boxer
Nationwide Pet Insurance makes it possible for me to afford to give my Boxer the quality of life she deserves. Nationwide Pet Insurance was upfront with me about what was covered under the plan I selected; and Nationwide Pet Insurance has given me great customer service whenever I have needed it. The website is easy to navigate, and filing a claim with Nationwide Pet Insurance is relatively easy. I appreciate having Nationwide Pet Insurance.
Insurer: Nationwide
By: Thomas
I highly recommend Nationwide Pet Insurance!
A friend recommended pet insurance. Since Holly is our first pet, I knew we would be seeking veterinary advice often. The ease to submit claims and the speedy refund are amazing. I would certainly recommend Nationwide to any new pet owners.
Insurer: Nationwide
By: Mary
Great insurance for your pet
It is easy and fast submitting claims. Whenever I had to call, customer service has been so nice and helpful
Insurer: Nationwide
By: Jodi
Nationwide Pet insurance provides excellent care and service.
I am thoroughly pleased with the excellent service of Nationwide Pet insurance. My claims were handled professionally and efficiently. I highly recommend Nationwide service to everyone.
Insurer: Nationwide
By: ERICA