Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Extremely pleased with the ease of filing a claim and the speed at which the claim is paid.
The last few months it seems has been one thing after another with Wanda and Sophie. I have one less thing to worry about knowing that my claims can be filed with ease and they will be acknowledged and paid quickly. I definitely made the right choice when I signed up with Nationwide for Wanda and Sophies insurance needs.
Insurer: Nationwide
By: Marguerite
Excellent service and very fast!
Just wanted to say how easy it is to file a claim with Nationwide and how quickly they pay. I would recommend them to anyone with a pet.
Insurer: Nationwide
By: Linda
Nationwide Pet Insurance has been so helpful!
As our dog, Chicory is getting older, her vet bills increase as we try to keep her healthy - Nationwide Pet Insurance has been such a pleasant company to work with in managing her medical expenses. Yall are the best!
Insurer: Nationwide
By: Craig
It would be easier to submit my claim from my Nationwide account rather than a separate email account.
Overall, I am extremely pleased with Nationwide Pet Insurance service and I have already recommended Nationwide to other pet owners
Insurer: Nationwide
By: Lucy
the best insurance for my dogs
My dogs have had several problems in this year and thanks to this insurance I have been able to be calm, 90% have been covered, the claims in less than 2 weeks I have it in my account, very detailed all the claims, very happy with that My dogs are in this insurance, I recommend them to all
Insurer: ASPCA
By: Mayker
Amazing, quick and easy claim process
Have had pets my whole life but this is the first time I have signed up for pet insurance. My dog then got an injury this year and I was happily surprised how easy and convenient the claims process has been. Thank you so much for the wonderful service. I would recommend this pet insurance to everyone!
Insurer: Nationwide
By: Linda
Simple claims process. Customer service is nice
The process to submit a claim is very easy. I had to call customer service once and she was nice and professional. I definitely recommend Nationwide pet insurance.
Insurer: Nationwide
By: Jessica
Mrs
Great customer service. Claim's are easy to process.
Insurer: Nationwide
By: Denise
I'm SOOOOO glad I switched to Nationwide!!
From A thru Z, everything about Nationwide Pet Insurance is perfect. Thew coverage is tops and the ease of making a claim is second to nome. I feel the my Betty White is in the best hands possible.
Insurer: Nationwide
By: ANDREW
Excellent claim service
ASPCA pet insurance processed my claim quickly and covered more than I expected! I was so pleased when I received the EOB for my claims. I had to submit two as a followup appointment was needed and they covered that as well! Great experience for me and my dog.
Insurer: ASPCA
By: Elana