Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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I am thankful for my Pet Insurance
My Boxer has had Health problems spanning his entire life. I am thankful to have had my Pet Insurance through Nationwide. I love the new online claim entry. If I had one recommendation it would be that I did not have to put in a verification code every time. I love the Electronic Payments - so easy and quick. Thank you for everything!
Insurer: Nationwide
By: Tamica
Beyond expectation!!! Rated 1000% POSITIVE
Beyond exceptional customer service . Exceeded all my high expecations!!
Insurer: Figo
By: Joel
Awesome. Very easy to file a claim.
Awesome! Very easy to file a claim. Great customer service.
Insurer: Nationwide
By: Nancy
Great Insurance fir Nikki
Nikki is not quite 3 yet. When I took this insurance I did it in case of an accident. I never expected he woul have a nasal tumor especially at this young age. Without the help of Nationwide I’m not sure what his fate would be. They have paid every claim quickly. This makes his chances of beating this much better.
Insurer: Nationwide
By: Phyllis
Response is timely.
Response is quick.
Insurer: Nationwide
By: billy
I only wish that "people" insurance was as prompt with claims as Nationwide is with " pet" claims!!!!
I would definitely recommend this pet insurance company to others. The customer service is wonderful, friendly and efficient.
Insurer: Nationwide
By: Penny
First Claim experience
I recently filed my first claim with Pets Best for a wellness check with vaccinations. The claim process was super simple, the processing and payment were very timely. This is my first experience with pet insurance and I am highly impressed with Pets Best!
Insurer: Pets Best
By: Kenneth
Vet bills
I'm very pleased with the app to send in my claim. I just take a picture and attach and my claim is processed!
Insurer: Pets Best
By: Amy