Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Because they understand my needs my animals needs and when I need to change something they do it right away and that's all I can ask for the service is great and the prices are great and that's what I look for so thank you very much
Because they understand my needs my animals needs and when I need to change something they do it right away and that's all I can ask for the service is great and the prices are great and that's what I look for so thank you very much
Insurer: Trupanion Canada
By: Valerie
Clear and direct.
Clear and direct. Helped me with the problem I had at the moment and explained my options.
Insurer: Trupanion Canada
By: William
Evan was great!
Evan was great! Very helpful & friendly & reassuring.
Insurer: Trupanion Canada
By: Karen
Excellent customer service and peace of mind at a fair price.
Excellent customer service and peace of mind at a fair price.
Insurer: Trupanion Canada
By: Harris
Excellent service with direct billing through the vet clinic.
Excellent service with direct billing through the vet clinic.
Insurer: Trupanion Canada
By: Rosalie
A good experience, thank you Trupanion.
Extremely helpful submitting our claim and prompt in replying.
Insurer: Trupanion Canada
By: Diana
Trupanion is a life saver, literally.
Handled with compassion and speed. When dealing with a trauma with your pet I am thrilled to recommend Trupanion as a valued resource - I have been telling everyone to sign up with you. Thank you!
Insurer: Trupanion Canada
By: Jennifer
Trupanion Claims Review
Super efficient response time and have helped up out many a time!!!
Insurer: Trupanion Canada
By: Emily
Thankful for Trupanion
Thank you for being so easy to deal with. It was awesome how quickly you confirm payments and do direct payment to the vet to make it easier. I highly recommend Trupanion to all my friends.
Insurer: Trupanion Canada
By: Gemma
Great service. Recommended.
The customer service staff is very capable and worked with me to address a complicated set of invoices. Highly recommended.
Insurer: Trupanion Canada
By: James